HRM 300 job description worksheet
University of Phoenix Material
Job Description and Recruiting Strategies Worksheet
Conduct an interview with someone who has a career or job position that is different from your own. Identify the duties associated with his or her position, as well as any skills and abilities necessary for the position. Use the information gathered in the interview, as well as the Week 3 readings, to complete the following worksheet. Answer each question in paragraph format.
JOB ANALYSIS
1. What are the duties and job responsibilities associated with the position held by the individual you interviewed?
The duties and responsibilities of a waiter are: attend to multiple customers by sitting them down, take detailed order from the customers, send the orders to the kitchen, pick up orders from the kitchen, serve customers refreshments first and their order in a timely manner, check on customer from time to time to make sure he is okay, collect payment from customer after they are done, and return all balance to the customer, thank the customer and attend to another customer.
2. What are the types of knowledge, skills, and abilities that are needed to successfully accomplish the job responsibilities?
A waiter needs to have active listening skills by giving full attention to what other customers are saying. They need to have service orientation, which is actively looking for ways to help people. They also need to have critical thinking, which is using logic and reasoning to identify alternative solutions in different food service scenarios. It is necessary to have satisfactory English Language skills. Sales and marketing skills are a plus (knowledge and methods for showing, promoting, and selling products or services.) For waiters at certain restaurants it is also good to know about food production (knowledge of techniques and equipment for planting, growing, and harvesting food products for consumption, including storage/handling techniques.)
3. Does the
Job Description and Recruiting Strategies Worksheet
Conduct an interview with someone who has a career or job position that is different from your own. Identify the duties associated with his or her position, as well as any skills and abilities necessary for the position. Use the information gathered in the interview, as well as the Week 3 readings, to complete the following worksheet. Answer each question in paragraph format.
JOB ANALYSIS
1. What are the duties and job responsibilities associated with the position held by the individual you interviewed?
The duties and responsibilities of a waiter are: attend to multiple customers by sitting them down, take detailed order from the customers, send the orders to the kitchen, pick up orders from the kitchen, serve customers refreshments first and their order in a timely manner, check on customer from time to time to make sure he is okay, collect payment from customer after they are done, and return all balance to the customer, thank the customer and attend to another customer.
2. What are the types of knowledge, skills, and abilities that are needed to successfully accomplish the job responsibilities?
A waiter needs to have active listening skills by giving full attention to what other customers are saying. They need to have service orientation, which is actively looking for ways to help people. They also need to have critical thinking, which is using logic and reasoning to identify alternative solutions in different food service scenarios. It is necessary to have satisfactory English Language skills. Sales and marketing skills are a plus (knowledge and methods for showing, promoting, and selling products or services.) For waiters at certain restaurants it is also good to know about food production (knowledge of techniques and equipment for planting, growing, and harvesting food products for consumption, including storage/handling techniques.)
3. Does the