Mis Case Study
1. What are the inputs, processing, and outputs of UPS’s packaging tracking system?
According to the ppt on D2L, input is “Captures raw data from organization or external environment”. Based on this definition, in UPS packaging tracking system, inputs are the detailed information about the senders, the destination, and when the package should arrive. All of the information is saved in the scannable bar-code label which is attached on a package. Also, when a package arrive a UPS milestone station, or on the way to a UPS station, the location information of this package is an input.
Processing is changing or transforming the complex row data into a meaningful and easy-understanding form. In UPS’s packaging system, inputs are sent to the centre computer. The centre computer converts the inputs into meaningful form. This is the processing part of UPS’s packaging system.
Output is the use of processed information. In package tracking system, customers use UPS software to know the location of package. UPS can know the location and condition of the package, so they can make plans for the package. With the well knowing the information of a package, UPS can provide a better service to customers.
2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy?
The first technology should be mentioned is the scanable bar-coded label. It contains “information about the customer, the destination and when the packages should arrive”. By using the label, the time of collecting, gathering and checking customer information are saved, and the labour cost that spend on managing customer information are decreased. Also, the label provides vast customer information. With this information, UPS can improve their customer service.
The second technology is the dispatch software. The software creates the most efficient way to delivery which considers weather, traffic and destination. The software helps UPS to decrease the traffic cost.
The third
According to the ppt on D2L, input is “Captures raw data from organization or external environment”. Based on this definition, in UPS packaging tracking system, inputs are the detailed information about the senders, the destination, and when the package should arrive. All of the information is saved in the scannable bar-code label which is attached on a package. Also, when a package arrive a UPS milestone station, or on the way to a UPS station, the location information of this package is an input.
Processing is changing or transforming the complex row data into a meaningful and easy-understanding form. In UPS’s packaging system, inputs are sent to the centre computer. The centre computer converts the inputs into meaningful form. This is the processing part of UPS’s packaging system.
Output is the use of processed information. In package tracking system, customers use UPS software to know the location of package. UPS can know the location and condition of the package, so they can make plans for the package. With the well knowing the information of a package, UPS can provide a better service to customers.
2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy?
The first technology should be mentioned is the scanable bar-coded label. It contains “information about the customer, the destination and when the packages should arrive”. By using the label, the time of collecting, gathering and checking customer information are saved, and the labour cost that spend on managing customer information are decreased. Also, the label provides vast customer information. With this information, UPS can improve their customer service.
The second technology is the dispatch software. The software creates the most efficient way to delivery which considers weather, traffic and destination. The software helps UPS to decrease the traffic cost.
The third