2. Interpersonal Communication According to Petersen (2007), good communication is just as important in business, family, and social life. Listening well matters for coworkers, when intimacy is not the goal, but being able to work together effectively is. It helps keep friendships vital and even makes a difference in casual relationships where you merely want ease.
3. Introduction: What is Interpersonal Communication? Stewart (2009) defines interpersonal communication as the type or kind of communication that happens when the people involved talk and listen in ways that maximize the presence of the personal (p. 33). In the information age, we have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information. Effective communication requires you to also understand the emotion behind the information.
4. Introduction Continued …
Nearly every aspect of human life could be improved by better listening -- from family matters to corporate business affairs to international relations. Most of us are terrible listeners. We're such poor listeners, in fact, that we don't know how much we're missing. According to Burley-Allen (1995) we don’t realize that listening is such an important, yet often overlooked skill. When we think about listening, we tend to assume it is basically the same as hearing. As a result, we make little effort to learn or develop our listening skills and unknowingly neglect a vital communication function. Effective listening involves not only tuning in to others, but tuning in to ourselves. A step to becoming a good listener is trying to keep an open, receptive mind. As you look for opportunities to broaden the mind when listening, and to acquire new ideas or insights, rather than reinforcing existing points of view.
5. Overarching Goal: The need to listen to others as well as to be heard. It occurred to me that the need to
Bibliography: urley-Allen, M.(1995). Listening: the forgotten skill: A self-teaching guide. (2nd ed.). New York, NY: John Wiley& Sons.Petersen, J.C. (2007). Why don’t we listen better? Communicating & connecting in relationships. Tigard, OR: Petersen PublicationsStewart, J. (Ed.). (2009). Bridges not walls: A book about interpersonal communication (10th ed.). New York, NY: McGraw-Hill.Carbonell, M. (1987). Uniquely you. Retrieved from https://www.uniquelyyou.com/humanbehaviorscience.php#personalityBaxter, L. A. (2007). Problematizing the problem in communication: A dialogic perspective. Communication Monographs, 74, 119-125. Villaume, W.A., & Bodie, G.D. (2007). Discovering the listener within us: The impact of trait-like personality variables and communicator styles on preferences for listening style. International Journal of Listening, 21(2), 102-123.Mehrabian, A. (1981). Silent Messages: Implicit Communication of Emotions and Attitudes (2nded.). Belmont, CA: Wadsworth17