Mr Fofana
CURRIVULUM VITAE
Firou fofana
38 whitstable close chadderton, Oldham
OL9 9LX
Tel: 07453307521
Email: Firouuk@yahoo.co.uk
OBJECTIVE
To obtain a position as a bilingual where all of my years of training and experiences can be used to benefit the growth of company
PERSONAL PROFILE
Articulate Bilingual individual with excellent communication skills ( French, Dutch, English) and a wide range of practical experiences. Educated to "A" Level standard with administration and customer service experience and training.
Ready, willing and able to play a key role in company development.
KEY SKILLS AND STRENGHS
_ Managed the translation work for English to French and Dutch vice versa documents
_ Ability to set goals and able to work under pressure in a busy environment to deadlines and meet targets.
_ Good negotiation and customer service skills.
_ Customer focus to produce quality service improving customer satisfaction.
_ Able to plan work on own initiative as well as unsupervised situation with time management.
_ Extensive knowledge of internet and computer software, Microsoft word, Excel, Power Point and outlook
EMPLOYMENT HISTORY
2007 to present : Saint George's Island Development / Front Desk Receptionist, Manchester
Duties included:
_ Interact with residents/new tenants and offer them all the assistance needed
_ Handled all inbound calls and transferred it to the appropriate department or personnel
_ Regulated all the incoming mails by sorting and distributing it to the designated departments
_ Look after new tenants/visitors by completing all the initials paperworks
_ Organising contractors for onsite work and also arranging meetings for new tenants to the respective Estate Agents
_ Handled maximum numbers of French/Dutch speaking residents/visitors
_ Performed various basic office duties such as registering new tenants on in house mainframe system and also daily statistical reports using in house computer system including
Firou fofana
38 whitstable close chadderton, Oldham
OL9 9LX
Tel: 07453307521
Email: Firouuk@yahoo.co.uk
OBJECTIVE
To obtain a position as a bilingual where all of my years of training and experiences can be used to benefit the growth of company
PERSONAL PROFILE
Articulate Bilingual individual with excellent communication skills ( French, Dutch, English) and a wide range of practical experiences. Educated to "A" Level standard with administration and customer service experience and training.
Ready, willing and able to play a key role in company development.
KEY SKILLS AND STRENGHS
_ Managed the translation work for English to French and Dutch vice versa documents
_ Ability to set goals and able to work under pressure in a busy environment to deadlines and meet targets.
_ Good negotiation and customer service skills.
_ Customer focus to produce quality service improving customer satisfaction.
_ Able to plan work on own initiative as well as unsupervised situation with time management.
_ Extensive knowledge of internet and computer software, Microsoft word, Excel, Power Point and outlook
EMPLOYMENT HISTORY
2007 to present : Saint George's Island Development / Front Desk Receptionist, Manchester
Duties included:
_ Interact with residents/new tenants and offer them all the assistance needed
_ Handled all inbound calls and transferred it to the appropriate department or personnel
_ Regulated all the incoming mails by sorting and distributing it to the designated departments
_ Look after new tenants/visitors by completing all the initials paperworks
_ Organising contractors for onsite work and also arranging meetings for new tenants to the respective Estate Agents
_ Handled maximum numbers of French/Dutch speaking residents/visitors
_ Performed various basic office duties such as registering new tenants on in house mainframe system and also daily statistical reports using in house computer system including