His attitude towards Job
•His Underlying principle towards Job:
Is that, you undertake to do something you are confident of and have the capability to do it. This helps to lay the foundation to build a healthy relationship. He also believes that it is better to have a small part of a large, growing Job; than a large part of small shrinking Job.
•Under-promising & Over-delivering:
He has tremendous respect for people and sound philosophy of “under-promising & over delivering”. This helps him build a healthy long-term relationship with his colleagues, employees, family, friends, business associates and network of shareholders.
•Pioneer in HRM:
Mr. Murthy says that his is an HR-based industry. Software is a knowledge business hence the focus is shifted to Brainware. It was he who started ESOP’s that is real distribution of wealth. Now it is very common in the industry to have ESOP’s but it has done wonders in Infosys. Thus Narayan Murthy is honestly awe-inspiring role model for professionals.
•Performance Oriented:
He is a man who always measures performance against value. According to Murthy peoples performance in the knowledge industry is as valuable as gold. Thus by introducing ESOP’s he motivated his employees to work smart and hard.
•Strategy: (Customer is the King):
Even though there is a lot of competition in the market he believes in one thing that is, being unique in the market place and making sure that you are the 1st mover.
Tap the need of the customer and give them more than they expect. Believes in giving value to the customer, being fair to people and transparency in working.
Mr. Murthy says that “Growth comes from repeat business, repeat business comes from relationships, and relationships with customers