Shedrick C. Smith Jr.
XBCOM/275
7/1/2014
University of Phoenix
Audience Analysis and Reception
Knowing the audience needs, are important to communicate effectively. In the workplace, knowing the needs helps us to explain the what, why, how, who, and when we can provide productivity in the workplace. In this report, I would like to inform my manager, about why we need another maintenance technician and certain tools for the Maintenance Shop.
In this formal letter to management, what would be the need for a maintenance technician and certain tools needed to perform tasks.” What” being the problem, and the steps we must take to achieve this goal. My report will include ways to save in order to allow capital to be saved to allow an extra payroll. Safety issues due to the lack of an extra employee, and how we can get more productivity done within the company. Understanding, that this report must be formal, I must be sure to use the proper language, tone, and content. Because this report is to be written to manage I must also provide evidence, facts, and personal experience to support my claim.
Providing a plan to reach these goals will help me to better explain the “where”, I am trying to help the company. By explaining, how the addition of more tools, and a maintenance technician would benefit the company. This can further express the needs of the two to management. Also, providing a map of the tasks that will be accomplished, and a timeframe in which they will be completed helps to explain how it would also be beneficial for the company.
Not considering the audience needs can lead to communication lost, or the inability to interact effectively with the receiver of the message. The content of the report will not answer the question of what is the problem, how can we solve the problem, what steps are needed to solve the problem, where we can find the resource to fix the problem, and why we should take these steps to