According to Wardle’s study, the humanities department did not view Alan as a member of the discourse community, but a “tool” to fix things they needed. Furthermore, the social norms of the humanities department governed the content and style of emails, which Alan admits was difficult for him, resulting in breakdowns of communication. However, Wardle also discusses that breakdowns in communication can lead to positive change, when all participants are willing to work together to resolve the
According to Wardle’s study, the humanities department did not view Alan as a member of the discourse community, but a “tool” to fix things they needed. Furthermore, the social norms of the humanities department governed the content and style of emails, which Alan admits was difficult for him, resulting in breakdowns of communication. However, Wardle also discusses that breakdowns in communication can lead to positive change, when all participants are willing to work together to resolve the