Nt1330 Final Exam Paper
1. When should you call the ClearCare system to clock in?
a. At the beginning of your shift, but no more than 5 minutes early
b. After you have started working the shift
c. At the end of your shift
d. 15 minutes prior to starting the shift
2. When do you calculate mileage?
a. When driving your car to take the client to an appointment
b. When driving your car to and from all shifts
c. When driving the client’s car to an appointment
d. When riding with your client to an appointment
3. What do you do if a client wants to adjust their schedule, example: they want you to arrive early to your next shift?
a. Go to your next shift as they request
b. Take down their information and relay it to scheduling if they inquire
c. Sign in to clear care and …show more content…
What is the policy for using the client’s phone for personal use?
a. You may not use the clients phone for personal use
b. You may not use the clients phone for personal use, you need to use your cell phone
c. You may use the clients phone for personal use if it’s pertaining to your family
d. You may use the clients phone for personal use to inform a friend that you need to stay longer
6. What is the policy for smoking at a client’s house?
a. For medical reasons we can only smoke if the client is a smoker as well
b. We are not allowed to smoke while on shift
c. We can take a smoke break if it is convenient for the client, but we have to step outside
d. We can smoke if we have permission from the client or family member
7. When arriving at a client’s home or facility for your first shift with them, you will have an introduction. According to this handbook, what time should you arrive for the introduction?
a. 15 minutes prior to the shift start time
b. 20 minutes prior to the shift start time
c. Right at the shift start time
d. Best practice is to arrive 5 minutes prior to shift start time, for all shifts
8. The new scheduling process states;
a. You must work any shift that is assigned more than 48 hours before the shift start time and within your
a. At the beginning of your shift, but no more than 5 minutes early
b. After you have started working the shift
c. At the end of your shift
d. 15 minutes prior to starting the shift
2. When do you calculate mileage?
a. When driving your car to take the client to an appointment
b. When driving your car to and from all shifts
c. When driving the client’s car to an appointment
d. When riding with your client to an appointment
3. What do you do if a client wants to adjust their schedule, example: they want you to arrive early to your next shift?
a. Go to your next shift as they request
b. Take down their information and relay it to scheduling if they inquire
c. Sign in to clear care and …show more content…
What is the policy for using the client’s phone for personal use?
a. You may not use the clients phone for personal use
b. You may not use the clients phone for personal use, you need to use your cell phone
c. You may use the clients phone for personal use if it’s pertaining to your family
d. You may use the clients phone for personal use to inform a friend that you need to stay longer
6. What is the policy for smoking at a client’s house?
a. For medical reasons we can only smoke if the client is a smoker as well
b. We are not allowed to smoke while on shift
c. We can take a smoke break if it is convenient for the client, but we have to step outside
d. We can smoke if we have permission from the client or family member
7. When arriving at a client’s home or facility for your first shift with them, you will have an introduction. According to this handbook, what time should you arrive for the introduction?
a. 15 minutes prior to the shift start time
b. 20 minutes prior to the shift start time
c. Right at the shift start time
d. Best practice is to arrive 5 minutes prior to shift start time, for all shifts
8. The new scheduling process states;
a. You must work any shift that is assigned more than 48 hours before the shift start time and within your