P. Valerie DeCosey
Professor Nicole Hatcher
MHA 601
July 7, 2013
CASE STUDY
In the case study Team and Team Processes, Nurse A and Nurse B have two different concepts of what is team work. Johnson (2009) states that,” a team is a type of group. Consequently, all teams are groups, but not all groups are teams. The following three interventions will discuss conflict management, role conflict, and striving toward the same goal. This paper will discuss the case study variances in Nurse A and Nurse B teams. In the following paper I will classify a minimum of three interventions to recommend addressing concerns expressed by Nurse B. The interventions being discussed are conflict management, role conflict, and striving toward …show more content…
Each person on a team plays a vital role in ensuring that all needs are met, task are completed daily, and patients are being cared for properly. Teams are an important portion of any organization, particularly within healthcare. Each person on a team plays a vibrant part in confirming all organization prerequisites are met, undertaking are complete regularly, and patients are properly being cared for. Teamwork and collaboration between all health professionals results in high quality clinical care, and increased job satisfaction for staff (Begley, 2009). When team members disagree on the same goal, usually it ends in conflict among the team. Healthcare managers understand it is important to control and manage conflicts within the organization. The fundamentals to positive conflict management is for both teams to assist in solving the conflict and problem oppose to proving each other …show more content…
A good recommendation for Nurse B surgical team is Intervention techniques. Intervention always help to improve situations among the team. Intervention can be wither conflict resolution or training sessions, team structure made by changes, and developing guidelines identifying team members roles. Intervention provides training for team members on what procedures are current and procedures no longer being utilized. Goal setting training leads to greater effectiveness at the individual level and improved team efficiency (Erofeev, Glazer, & Ivanitskaya,