Nvq 3
Jane Gillespie
Unit 9, page 1 of 2
Engage in personal development in health, social care or children’s and young people’s settings.
1.1 Describe the duties and responsibilities of own work role.
My duties and responsibilities are described in my job descriscription, which relates to the area of health and social care in which I work and my work place. My responsibilities are governed by relevant legislation of the GSCC code of practise for support workers. My workplace policies and procedures are built around these legislations and code of practice, which in turns defines my job description.
1.2 Explain expectations about own work role as expressed in relevant standards.
I refer to the GSCC code of practise which states:
Protect the rights and promote the interests of the service user.
Strive to establish and maintain the trust and confidence of service users.
Promote independence of service users which protecting them as far as possible from danger or harm.
Respect the rights of service users whilst seeking to ensure behaviour does not harm themselves or others.
Uphold public trust and confidence in your service.
Be accountable for the quality of my work and I take responsibility for maintaining and improving my knowledge and skills..
2.1 Explain the importance of reflective practice in continuously improving the quality of service protocol.
Reflection is the examination of personal thoughts and actions. This means focusing on how you interact with colleagues, service users and the environment. It means thinking about how you could have done something differently, what you did well, what you could have done better. How you can improve what you have done. It also means reflecting your own values, beliefs and experiences which shape your thoughts and ideas. This will allow you to obtain a clearer picture of your own behaviour and a better understanding of your strengths and take appropriate future action, continually improving your practice and
Unit 9, page 1 of 2
Engage in personal development in health, social care or children’s and young people’s settings.
1.1 Describe the duties and responsibilities of own work role.
My duties and responsibilities are described in my job descriscription, which relates to the area of health and social care in which I work and my work place. My responsibilities are governed by relevant legislation of the GSCC code of practise for support workers. My workplace policies and procedures are built around these legislations and code of practice, which in turns defines my job description.
1.2 Explain expectations about own work role as expressed in relevant standards.
I refer to the GSCC code of practise which states:
Protect the rights and promote the interests of the service user.
Strive to establish and maintain the trust and confidence of service users.
Promote independence of service users which protecting them as far as possible from danger or harm.
Respect the rights of service users whilst seeking to ensure behaviour does not harm themselves or others.
Uphold public trust and confidence in your service.
Be accountable for the quality of my work and I take responsibility for maintaining and improving my knowledge and skills..
2.1 Explain the importance of reflective practice in continuously improving the quality of service protocol.
Reflection is the examination of personal thoughts and actions. This means focusing on how you interact with colleagues, service users and the environment. It means thinking about how you could have done something differently, what you did well, what you could have done better. How you can improve what you have done. It also means reflecting your own values, beliefs and experiences which shape your thoughts and ideas. This will allow you to obtain a clearer picture of your own behaviour and a better understanding of your strengths and take appropriate future action, continually improving your practice and