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UNISON duty of care handbook
For members working in health and social care

‘‘

At a time of change, patients and service users depend more than ever on the integrity of care professionals. This handbook is a valuable guide to health and care professionals’ responsibilities and rights, and to sources of help when it may be hard to know the right thing to do and even harder to do it.

‘‘

Harry Cayton, chief executive, Council for Healthcare Regulatory Excellence

‘‘

Safeguarding the public and delivering high quality patient care are essential. Key to this is creating a culture where nurses and midwives are able to appropriately raise concerns, particularly in a time of significant structural change across health care organisations. This handbook is a useful supplement to the Code and other
NMC standards and guidance which specify the responsibilities of nurses and midwives in raising and escalating concerns.

‘‘

Professor Dickon Weir-Hughes, chief executive and registrar,
Nursing and Midwifery Council

‘‘

The Health Professions Council (HPC) is committed to protecting the public and ensuring that professionals are meeting UK standards for their training, professional skills, behaviour and health. Unison’s Duty of Care
Handbook provides a useful accompaniment to the
HPC’s guidance and standards, and assists in maintaining good practice across the health and social care setting.

‘‘

Marc Seale, chief executive and registrar, Health Professions Council

Foreword
By Dave Prentis
The Duty of care handbook is intended to assist all those seeking guidance on how best to question and challenge unsafe practice in health and social care settings. Its broad scope means that it is applicable to all occupations across the public, private and voluntary sectors, making it relevant for all those who have concerns and wish to find an effective and responsible way of voicing them.
In recent

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