Nvq Level 3
Understand That Individuals with Dementia May Communicate In Different Ways CT244.1
1.1 Explain how individuals with dementia may communicate through their behaviour:
Individuals with dementia find it difficult to understand words and meanings and forget what is being said even while we are speaking. Communication is more difficult if they are tired or upset. You may find they repeat questions frequently as they cannot remember asking them. When talking to an individual who has any form of dementia ensure that you speak clearly and face the individual. Make sure there are no distracting sounds. Maintain eye contact and remain calm and pleasant. Use simple sentences and words always giving the individual time to understand. Add gestures, pointing or demonstrating also encourage to touch or smell objects or see a picture.
1.2 Give examples of how carers and others may misinterpret communication: Communication problems can arise for a variety of different reasons. When someone reads a person’s body language wrongly e.g. someone with their arms folded and tapping their feet might be impatiently waiting for someone who is late but you may think they are cross with you. A person who doesn’t see very well will struggle to read written information in a dimly lit room and a person in a wheelchair may find it difficult to communicate when going in to doctors/dentists as the reception desks are too high and above the person’s head. Cultural differences also can affect our understanding especially in our multi-cultural society. For example, it is seen as polite and respectful to make eye contact when speaking in Western culture but in East Asia it is seen as rude and defiant.
1.3 Explain the importance of effective communication to an individual with dementia:
Communication can become difficult when someone has any form or condition that interferes with their language skills. Dementia affects the person’s ability to make their
1.1 Explain how individuals with dementia may communicate through their behaviour:
Individuals with dementia find it difficult to understand words and meanings and forget what is being said even while we are speaking. Communication is more difficult if they are tired or upset. You may find they repeat questions frequently as they cannot remember asking them. When talking to an individual who has any form of dementia ensure that you speak clearly and face the individual. Make sure there are no distracting sounds. Maintain eye contact and remain calm and pleasant. Use simple sentences and words always giving the individual time to understand. Add gestures, pointing or demonstrating also encourage to touch or smell objects or see a picture.
1.2 Give examples of how carers and others may misinterpret communication: Communication problems can arise for a variety of different reasons. When someone reads a person’s body language wrongly e.g. someone with their arms folded and tapping their feet might be impatiently waiting for someone who is late but you may think they are cross with you. A person who doesn’t see very well will struggle to read written information in a dimly lit room and a person in a wheelchair may find it difficult to communicate when going in to doctors/dentists as the reception desks are too high and above the person’s head. Cultural differences also can affect our understanding especially in our multi-cultural society. For example, it is seen as polite and respectful to make eye contact when speaking in Western culture but in East Asia it is seen as rude and defiant.
1.3 Explain the importance of effective communication to an individual with dementia:
Communication can become difficult when someone has any form or condition that interferes with their language skills. Dementia affects the person’s ability to make their