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NVQ Level 3 Unit 3: Work in a business environment

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NVQ Level 3 Unit 3: Work in a business environment
NVQ in Business Administration Level 2;

Unit 3: Work in a business environment
Learning outcomes: 1.1 – 5.2

Unit 3:

1.1: Describe what is meant by diversity and why it should be valued.

What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance, their personality, their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would be the same, meaning: there would only be one type of plant and one type of animal. Thus everything would look similar and boring.

1.2: Describe how to treat other people in a way that is sensitive to their needs

The best way to treat others in that is sensitive to their individual needs is to treat them how you would be expected to be treated if it was the other way around and also remembering that everyone deserves as a human right to be treated equally and fairly. In the work environment however there can be a few obstacles that may need to be overcome, Such as if one were to come into contact with a person that they had negative feelings towards they would have to overcome said feelings and keep calm and collected towards said person.

1.3: Describe how to treat other people in a way that respects their abilities, background, values, customs and beliefs.

One way that one could treat others so that it respects their abilities, background, values, customs and beliefs is to treat them as individuals and equals, making sure that you are kind and polite to them at all times and making sure that you try and not say anything that could offend anyone in anyway.

1.4: Describe ways in which it possible to learn from others at work.

It is possible to learn from others at work by way of watching what they are doing and how they are doing it. Also you can always ask for help with something if you feel that you are unable to do what it is that you have been

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