NVQ Task B Work Rolee
Resources
Books
Communication Skills for Health & Social Care; Moss,B, Sage Publications Ltd, 2007
Creative Conversations: Communicating with People with Learning Disabilities; Caldwell,P.Stevens, P. Pavilion Publishers, 2005
Hearing and Sight Loss Age Concern and RNIB
Human Growth and Development; Thomson,H.,Meggitt,C. Hodder Headline, 2007
NVQ Level 3, Health & Social Care (Adults); Yvonne Nolan with Neil Moonie and Sian Lavers; Heinemann, 2008
Websites
www.directgov.co.uk (Department of Health – Data Protection Act 1998) www.oxtc.co.uk (Oxfordshire Total Communication website - information about different communication methods) www.arcos.org.uk (Association for Rehabilitation of Communication and Oral Skills website)
Organisations
Royal College of Speech and Language Therapists
2 White Hart Yard
London
SE1 1NX
Alzheimer’s Society
Devon House
Title:
Principles of communication in adult social care settings
Unit sector reference:
PWCS 21
Level:
2
Credit value:
2
Guided learning hours:
17
Unit expiry date:
31/07/2015
Unit accreditation number:
L/602/2905
Unit purpose and aim
The unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication.
This unit is aimed at those who are interested in, or new to, working in social care settings with adults.
Learning Outcomes
The learner will:
Assessment Criteria
The learner can:
Exemplification
1
Understand why communication is important in adult social care settings
1.1
Identify different reasons why people communicate
1.2
Explain how effective communication affects all aspects of working in adult social care settings
1.3
Explain why it is important to observe an individual’s reactions when communicating with them
Reasons may include:
expressing and sharing ideas, feelings, needs, wishes and preferences
obtaining and receiving information
getting to know each
Books
Communication Skills for Health & Social Care; Moss,B, Sage Publications Ltd, 2007
Creative Conversations: Communicating with People with Learning Disabilities; Caldwell,P.Stevens, P. Pavilion Publishers, 2005
Hearing and Sight Loss Age Concern and RNIB
Human Growth and Development; Thomson,H.,Meggitt,C. Hodder Headline, 2007
NVQ Level 3, Health & Social Care (Adults); Yvonne Nolan with Neil Moonie and Sian Lavers; Heinemann, 2008
Websites
www.directgov.co.uk (Department of Health – Data Protection Act 1998) www.oxtc.co.uk (Oxfordshire Total Communication website - information about different communication methods) www.arcos.org.uk (Association for Rehabilitation of Communication and Oral Skills website)
Organisations
Royal College of Speech and Language Therapists
2 White Hart Yard
London
SE1 1NX
Alzheimer’s Society
Devon House
Title:
Principles of communication in adult social care settings
Unit sector reference:
PWCS 21
Level:
2
Credit value:
2
Guided learning hours:
17
Unit expiry date:
31/07/2015
Unit accreditation number:
L/602/2905
Unit purpose and aim
The unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication.
This unit is aimed at those who are interested in, or new to, working in social care settings with adults.
Learning Outcomes
The learner will:
Assessment Criteria
The learner can:
Exemplification
1
Understand why communication is important in adult social care settings
1.1
Identify different reasons why people communicate
1.2
Explain how effective communication affects all aspects of working in adult social care settings
1.3
Explain why it is important to observe an individual’s reactions when communicating with them
Reasons may include:
expressing and sharing ideas, feelings, needs, wishes and preferences
obtaining and receiving information
getting to know each