2. AGENDA About McDonald's Facts and Figures Job types Work culture Social responsibilities Cultural diversity India China Group 9 Schumpeter Hall Organizational Behavior
3. ABOUT MCDONALD'S McDonald's Corporation is the world's largest chain of fast food restaurants, serving nearly 47 million customers daily It was started in 1940, with a restaurant opened by brothers Dick and Mac McDonald in San Bernardino, California A McDonald's restaurant is operated by either a franchisee, an affiliate, or the corporation itself They follow a standardized process to ensure same quality and it also reduces lead time Organizational Behavior Group 9 Schumpeter Hall
4. SOME FACTS AND FIGURES ABOUT MCDONALD’S Today, the company operates more than 30,000 restaurants in approximately 120 countries in five continents Since its founding in 1955, McDonald’s has sold well over 100 billion hamburgers McDonald’s prepares more than 6.8 million pounds of French fries every day Advertising Age named McDonald’s marketer of the year for 2004 Ranked 5 th for Social Responsibility by Fortune magazine All franchisees are independent, full-time operators Organizational Behavior Group 9 Schumpeter Hall
5. JOB TYPES Administrative Accounting Restaurant Operations Quality assurance Product development Franchising Distribution Marketing Media relations Government relations Information services Environmental affairs Facilities System Organizational Behavior Group 9 Schumpeter Hall
6. HUMAN RESOURCE REQUIREMENTS McDonalds has Hamburger university(training center) Must be a 16 years old work out of school hours Different jobs require different levels of education Some job require only high school education Organizational Behavior Group 9 Schumpeter Hall
7. CULTURAL DIVERSITY They came up with different line of products for different countries India: Sandwich sauces, shakes and soft-serve products do not contain eggs in order to offer