The author Herzberg elaborates nine of the KITA practices that were developed to infuse motivation. The first of them is reducing time spent at work .The idea here is to motivate people to work by getting them off the job. The truth is that motivated people seek more hours, not less. The second is Spiraling Wages. Spiraling wages motivate people to seek the next wage increase. If rising wages won’t motivate, reducing them might. The third is Fringe Benefits. These benefits have gone from rewards to rights. The cost of fringe benefits is approximately 25% of the wage dollar. People are spending less time working expecting more security and money. Ultimately it has been found out by the author that Fringe benefits do not motivate.
Coming to the fourth of the KITA practice i.e. Human Relations Training, the author says although he has more than thirty years of teaching and training and the question is still the same for him- How do you motivate the employees. The Sensitivity Training, fifth of the KITA practice was developed because of the failure of Human Relations Training. Many employees were forced to get to know themselves better and no motivation acquired. Communications was the next management training program to instill motivation. The idea was to let employees understand what