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Operation Management

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Operation Management
1.0 Company Introduction
Tat Seng Glass Pte Ltd which I am currently working at is dealing in construction business. The company was founded in 1979 by Jeffery Koh. The company has an annual turnover of $20 million and with total staff strength of 40 personnel. The company is a privately-held construction and engineering company.
With the booming construction industry in Singapore and across the Asia region, there are many new buildings to be constructed in coming years and it brings good prospects to our company. However the construction business is also becoming more challenging and competitive. In this respect, the way how a company manage its operation has become more important and crucial in order to increase company’s productivity and maintain its competitiveness and profit margins.

2.0 Products And Services
Our company specialise in the design, supply, fabrications and installation of glazing, aluminium, stainless steel, carpentry and steel works for the developers and main contractors’ projects.
We procure stainless steel materials, glass materials from various sources in the region and fabricate them into different products and subsequently carry out on site installation.
So when a project is awarded to my company, our contract and procurement departments will calculate out the quantities of all materials needed for the project, and we will then purchase the materials and deliver to the factory for fabrication into finishing products as per contract drawings and specification. Subsequently, all the finishing products will be delivered to the project site for installation.
Our core area of business is in the design, supply, fabrication and installation of curtain walls, suspended high screed glass walls, windows, aluminium cladding, skylight & canopy, shop fronts glass, stainless steel glass railing / balustrades and shower screen. Usually there are on about 10 to 15 projects running concurrently at one time.

Some photos of the projects



References: (Using Kaplan Harvard Referencing Format) Reid R.D., and Sanders N. R., (2005) Operations Management, 2nd Edition, Wiley Publication.

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