Org. Behavirol
ORGANIZTIONAL BEHAVIOR
UNITED STATE POSTAL SERVICE CULTURE
ANTHONY JOHNSON
JULY 30,2011
CINDY CURTIS
What is an organization? It is defined as a cooperative social system involving the coordinated efforts of two or more people pursuing a shared purpose. According to Edgar Schein, a prominent organizational psychologist, all organizations share four characteristics: coordination of effort, common goal or purpose, division of labor and hierarchy of authority (Kreitner 2004).
Organizational culture is largely set by management-whether management realizes it or not. It is neither created nor changed overnight. Experts in the field of organizational development state that a high performance organization has the following characteristics:
Inspired leadership
Motivated employees
A common cause (vision)
An action-oriented atmosphere (risk taking)
A positive results-oriented monitoring/evaluation system
An appropriate recognition and reward program
A culture that promotes team playing and consensus building has managers with the following characteristics: They develop shared values and vision They promote sharing and communicating information and ideas The encourage adaptability, initiative, accountability and teamwork They focus on the development of the individual as well as the end product They take pride in the accomplishments of others, and the group as a whole, in achieving goals (Nevada Library Association Annual Conference 2005).
Organizations that abide by the characteristics listed above are sure to have happy employees who share the vision and feel they are a part of helping the company meet its goals. United State Postal Service plans, to improving leadership, staff development, recruiting and retaining good staff personnel? Challenging and rewarding work, acknowledgement of contributions, channels for bringing ideas and
UNITED STATE POSTAL SERVICE CULTURE
ANTHONY JOHNSON
JULY 30,2011
CINDY CURTIS
What is an organization? It is defined as a cooperative social system involving the coordinated efforts of two or more people pursuing a shared purpose. According to Edgar Schein, a prominent organizational psychologist, all organizations share four characteristics: coordination of effort, common goal or purpose, division of labor and hierarchy of authority (Kreitner 2004).
Organizational culture is largely set by management-whether management realizes it or not. It is neither created nor changed overnight. Experts in the field of organizational development state that a high performance organization has the following characteristics:
Inspired leadership
Motivated employees
A common cause (vision)
An action-oriented atmosphere (risk taking)
A positive results-oriented monitoring/evaluation system
An appropriate recognition and reward program
A culture that promotes team playing and consensus building has managers with the following characteristics: They develop shared values and vision They promote sharing and communicating information and ideas The encourage adaptability, initiative, accountability and teamwork They focus on the development of the individual as well as the end product They take pride in the accomplishments of others, and the group as a whole, in achieving goals (Nevada Library Association Annual Conference 2005).
Organizations that abide by the characteristics listed above are sure to have happy employees who share the vision and feel they are a part of helping the company meet its goals. United State Postal Service plans, to improving leadership, staff development, recruiting and retaining good staff personnel? Challenging and rewarding work, acknowledgement of contributions, channels for bringing ideas and