Organisational Behaviour Report
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Table of Contents
Introduction 1 Section 1 – Company Background 2 Section 2 – Description of the Problems 3 Section 3 – Analysis of the Problems 4 3.1 Communication Issues 4 3.2 Lack of Motivation 6 Section 4 – Resolution 8 4.1 Creating ‘Guanxi’ 8 4.2 Having an Upward and Downward Communication Flow 9 4.3 Giving value to Intrinsic Rewards and Empowering Employees 10 Conclusion 12 References 12
Introduction
The purpose of this report is to discuss some issues organisations face. We analyse the problems Lock&Lock is experiencing with its employee turnover rate, and how communication, culture and motivation play a role.
The first part is a brief description about the company, and the underlying problems that exist in the accounting department. In the last section are some resolutions to improve the current situation. We discuss ways to provide motivation for employees, and reduce turnover from various theoretical models in organisational behaviour.
Section 1 – Company Background
Lock&Lock established in 1978, is a Korean based company with hundreds of subsidiaries and branches worldwide. Lock & Lock has 5024 employees including overseas employees and has 10 subsidiaries in China, Vietnam, Thailand, Indonesia, Japan, Cambodia, U.S., Germany, Italy and Hong Kong, respectively.
In recent years, it experienced rapid growth, and exports containers and kitchenware to over 100 countries all over the world. Its aim is to be a global No. 1 comprehensive kitchenware maker by 2020. The company exerts its best efforts to expand its main products from plastic airtight containers to comprehensive kitchenware. To be a global company producing various and functional kitchenware, Lock&Lock maintains its competitive edge in the field by manufacturing containers using environment-friendly materials considering the health of customers and environment. (from http://us.locknlock.com)
One of our group members, Tianrong Zhang,
Table of Contents
Introduction 1 Section 1 – Company Background 2 Section 2 – Description of the Problems 3 Section 3 – Analysis of the Problems 4 3.1 Communication Issues 4 3.2 Lack of Motivation 6 Section 4 – Resolution 8 4.1 Creating ‘Guanxi’ 8 4.2 Having an Upward and Downward Communication Flow 9 4.3 Giving value to Intrinsic Rewards and Empowering Employees 10 Conclusion 12 References 12
Introduction
The purpose of this report is to discuss some issues organisations face. We analyse the problems Lock&Lock is experiencing with its employee turnover rate, and how communication, culture and motivation play a role.
The first part is a brief description about the company, and the underlying problems that exist in the accounting department. In the last section are some resolutions to improve the current situation. We discuss ways to provide motivation for employees, and reduce turnover from various theoretical models in organisational behaviour.
Section 1 – Company Background
Lock&Lock established in 1978, is a Korean based company with hundreds of subsidiaries and branches worldwide. Lock & Lock has 5024 employees including overseas employees and has 10 subsidiaries in China, Vietnam, Thailand, Indonesia, Japan, Cambodia, U.S., Germany, Italy and Hong Kong, respectively.
In recent years, it experienced rapid growth, and exports containers and kitchenware to over 100 countries all over the world. Its aim is to be a global No. 1 comprehensive kitchenware maker by 2020. The company exerts its best efforts to expand its main products from plastic airtight containers to comprehensive kitchenware. To be a global company producing various and functional kitchenware, Lock&Lock maintains its competitive edge in the field by manufacturing containers using environment-friendly materials considering the health of customers and environment. (from http://us.locknlock.com)
One of our group members, Tianrong Zhang,
References: Daft, R. (2012). Management (10th Edition). Ohio: Cengage Learning. Study Notes: People Management: Accessed April 28, 2012. From Tutor 2 U web site: http://tutor2u.net/business/people/motivation_theory_herzberg.asp Valencia, C. Motivating and Productivity in the Workplace. Accessed April 28, 2012. From West Minster College web site: http://www.westminstercollege.edu/myriad/index.cfm?parent=2514&detail=4475&content=4798 Bosman, M. (2011). Start with Herzberg if Motivation Lacks at Work. Accessed April 26, 2012. From Strategic Leader Institute web site: http://strategicleader.webnode.com/news/start-with-herzberg-if-motivation-lacks-at-work1/ Lock&Lock. Accessed April 15, 2012 from Lock&Lock web site: http://us.locknlock.com