Tomás Farchi, PhD
Organizational Behaviour Department
Organizational analysis model
STRATEGY
The way to earn one’s living. The way to compete in the market
SYSTEMS
Formal systems and procedures as: control, benefits, budget, information, recruitment, training, socialization, processes.
CAPABILITIES
Basic abilities present in the organization. Pertaining to people, general processes, technology, etc.
MANAGEMENT STYLE
Leading style and organizational style in general.
Reflects the way people act, interact and work.
EXTERNAL MISSION
Real external needs to be satisfied . “External” means: customers, shareholders, supplier, community, state, etc. MANAGEMENT PRINCIPLES
Management thinking.
The long-term decisions adopted by management.
Generally shown by benefit or punishment.
STRUCTURE
The way in which tasks and people are distributed. Basic activities assembly and authority relationship.
Basis for specialization and integration. INFORMAL STRUCTURE
People, their background, and competencies.
INTERNAL MISSION
The organization satisfies or not the needs of people who works for it.
Organizational analysis model
STRATEGY
SYSTEMS
STRUCTURE
CAPABILITIES
MANAGEMENT
STYLE
INFORMAL
SRTUCTURE
EXTERNAL
MISSION
MANAGEMENT
PRINCIPLES
INTERNAL
MISSION
Organizational dimensions
Strategy
Systems
Structures
Efficacy
Capabilities
Management
Style
Informal
Structure
Capacity
External
Mission
Management
Principles
Internal
Mission
Unity
Organizational dimensions: harmonizing all of them
• Efficacy
• Result orientation
• Organization’s tangible results
• Main goals:
– To obtain solid economic and financial results
– To satisfy customer needs
– To ensure the survival of the firm in the long run
Organizational dimensions: harmonizing all of them
• Capacity
• Technical and organizational competencies. Development oriented. • To improve team members skills, team work, flexibility, creativity – For the