Organizational Behaviour Cheat Sheet

Management-art of getting things accomplished in org-s through others.Goals(OB):predicting behaviour,explain events,managing ob.Classical viewpoint-high specialization of labour,,intensive specialization, central decision-making.Scientific Management-taylor,optimum of special\standard-tion.Burecracy-weber,srict chain of command,detailed rules,high spec.,central power,selection\promotion based on competence.Hawthorne-how psychological affect productivity.HumanRelationsMovement(critique)-stric spec is incompatible with human needs,fail of creativity,min. performance(impesron.rules),lose sight of overall goal.Contingency Approach-no best way to manage,depends on situation.MANAGERIAL ROLES:interpersonal(expected behaviours that have to do with establ/maintaining interpersonal relations:figurehead,leadership,liaison(horiz.contactacts),informational(receive/transmit info):monitor(scan environment),dessiminator(send info on facts/pref. of others),spokesperson,decisional:entrepreneur,disturbance-handler,resourse allocation,negotiator.Managerial activities:routine comm.,traditional manager,network,hr.Managerial Agendas:agenda-setting,networking,agenda implement.Manag.Mind(Isenberg):sense the problem,perform mental tasks,synthesize info,double-check more formal analyses.Manag.Concerns:diversity,employee-org.relation,focus on quality/speed/flex,talent management(attracting,developing,retaining,utilizing people with required skills),focus on CSR(corp.social responsibility-responsibility of decisions/acions on stakeholders).
Personality-stable set of psycho-characteristics,that influences on interacting with environment(genetic predisposition,long-term learning).FIVE-Facor Model:Extraversion(extent to which person is sociable vs shy),Emo Stability/Neuroticism(degree of emo control),Agreeableness(extent to which person is friendly and approachable),Conscientiousness(degree to which person is responsible and achievement-oriented),Openness to experience(extent to which a person