1. Background .......................................................................................................................... 1
2. Open System Model: Current and Desired State ............................................................... 2
3. Root Cause and Symptoms identified in Jensen Fine Furniture ...................................... 3
3.1 Primary Problem – Poor Management of Network Development ............................................ 3
3.2 Secondary Problems ....................................................................................................................... 4
3.2.1 Secondary Problem #1: Jensen’s retained team not in place ............................................... 4
3.2.2 Secondary Problem #2: Jensen’s retained team lacks required skills and poor knowledge transfer ................................................................................................................................. 4
3.3 How this identified companies affected the company? .............................................................. 5
4. Intervention Plans for Jensen Fine Furniture .................................................................... 6
4.1 Concept Fan ..................................................................................................................................... 6
4.2 Mind Maps ........................................................................................................................................ 7
5. Recommendations ............................................................................................................... 8
6. Conclusion ..........................................................................................................................10
7. References...........................................................................................................................11
8.
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