Racism
Racism is prejudice or discrimination directed against someone of a different race based on such a belief. An example of racism in the public services comes from a news report on channel 4 earlier this year. The report tells how there has 120 racism cases in the Metropolitan Police over the past decade, but only one officer was dismissed as a result. This shows that racism is common in the public services but is not necessarily dealt with as it should be. http://www.channel4.com/news/met-police-racism-figures-reveal-120-cases-one-dismissal Racist
A racist is a person with a prejudiced belief that one race is superior to others. An example of a racist in the public services was reported in The Guardian where a police officer by the name Alex Macfarlane was suspended after he was recorded racially abusing a black man. http://www.guardian.co.uk/uk/2012/apr/16/met-police-cases-alleged-racism Institutionalised racism
Institutionalised racism is the collective failure of an organisation to provide an appropriate and professional service to people because of their colour, culture or ethnic origin. An example of institutionalised racism in the public services occurred earlier this year when an NHS trust was found guilty of racially discriminating against a former manager this resulted in them being classified institutionally racist. http://www.publicservice.co.uk/feature_story.asp?id=19561 Multiculturalism
Multiculturalism is the doctrine that several different cultures (rather than one national culture) can coexist peacefully and equitably in a single country. An example of multiculturalism in the public services was recorded in the results of the Citizenship Survey where respondents were asked whether they felt they would be treated better or worse than those of other races by 15 public services. Those that felt they would be treated