Patient Centered Care Paper
Among the many responsibilities a nurse has, ensuring patient-centered care is considered an essential objective of high-quality health care system. The Quality and Safety Education for Nurses (QSEN) is a project which main purpose is to prepare future nurses with the knowledge, skills, and attitudes that are fundamentals to promote quality and safe healthcare systems (“QSEN Competencies,” 2014). The first competencies which QSEN focuses on is patient-centered care. Patient centered care is described as a care that implements respect and is responsive to an individual’s preferences, needs and values. (Greene, Tuzzio, & Cherkin, 2012).
An example of a clinical situation I observed which could have been improved if patient-centered care incorporated
was one where a nurse and client were in a disagreement regarding restraint. A confused client was put on a wrist restraint order, however the client did not consent to the restraint and asked to be set free. For the sake of his safety and of others, the nurse took control and ended up ignoring the client’s values and preferences. This resulted in the nurse putting on the restraint on the client which made the client furious. The client ended up threatening the nurse. In this scenario, the nurse and the client had different perspectives. Had the nurse put in more effort she would have recognized the client’s reasoning for his actions. Moreover, the nurse would have also demonstrated respect toward the client and his stance, thus resulting in the client might have reacted differently and in return receive a better quality of care without having to get aggressive (Dolansky & Moore, 2013).
Every client has different perspectives, preferences and desired health outcomes based on one’s unique background. It is important for the health care professional to understand these components. Being able to respect client’s reasoning and unique attributes is part of patient-centered care which promote the delivery of excellent and high quality client care system.
An example of a clinical situation I observed which could have been improved if patient-centered care incorporated
was one where a nurse and client were in a disagreement regarding restraint. A confused client was put on a wrist restraint order, however the client did not consent to the restraint and asked to be set free. For the sake of his safety and of others, the nurse took control and ended up ignoring the client’s values and preferences. This resulted in the nurse putting on the restraint on the client which made the client furious. The client ended up threatening the nurse. In this scenario, the nurse and the client had different perspectives. Had the nurse put in more effort she would have recognized the client’s reasoning for his actions. Moreover, the nurse would have also demonstrated respect toward the client and his stance, thus resulting in the client might have reacted differently and in return receive a better quality of care without having to get aggressive (Dolansky & Moore, 2013).
Every client has different perspectives, preferences and desired health outcomes based on one’s unique background. It is important for the health care professional to understand these components. Being able to respect client’s reasoning and unique attributes is part of patient-centered care which promote the delivery of excellent and high quality client care system.