Patient-Centered Medical Home Case Study

“The Patient-Centered Medical Home (PCMH) is a model of care that puts patients at the forefront of care by building better relationships between people and their clinical care teams” (Bitton, 2010). This patient care model has received considerable attention as a potential way to improve quality care. Ongoing research on PCMH demonstrates that it has the capacity to change care by how it has improved quality, the patient experience and staff satisfaction, while reducing health care costs (Jackson, 2013).
The organization I work for is a privately owned assisted living facility community in Maine. The founder and owner of the organization is devoted to the people that reside in the community. The organization's vision and goal statement both
focus around promoting the patient centered care and independence. The facilities vision is for our residents to be able to live their retirement to the fullest, pursuing interests, discovering new ones, being involved in the community at whatever level they choose. While the organization's on going goal is to help our residents live life to the fullest, with daily assistance at their fingertips. I consider my organization goal and vision statement to include language about being a patient-centered medical home. Neither the vision or goal statement use the words patient-centered care or medical home however, both do state that the organization goal is to assist the residents in living their life to the fullest. Which in a similar manner is the point of the patient-centered medical home model. PCMH seeks to meet the health care needs of patients and to improve patient and experiences, outcomes and safety (Jackson, 2013).