People Organisations and Management- Assessment Questions
“HR1003 People, Organizations and Management”
“Assessment 1 2008/2009 Semester B”
Date: 20th March 2009
1. “Provide a brief definition of the concept of an organization.” An organisation is a social arrangement, construct, a body or unit composed of two or more persons to achieve a specific objective on a relatively continuous basis by means of planned and coordinated activities. People interact with each other in a particular way and form relationships with suppliers, customers, clients and the community. The objectives involve use of human resources and inanimate resources in order to accomplish the aims of an organisation and provide satisfaction for its people.
2. “Detail the principal distinctions between manufacturing and service organizations.” • In manufacturing organisation, the goods can be serviced while in service organisation goods can not be serviced. • In manufacturing goods can be transported to the point of sale while in service organisation it is the transportation of information or the service provider. • In manufacturing few producers deal with customer whereas in service most producers deal with customers • The producer/manufacturing has more chances of replacing damaged goods than the service organisation, replacement is difficult. • In manufacturing goods can be stored while in service organisation services can not be stored, otherwise they become perishable resulting in waste.
3. “If you had to provide a brief but accurate definition of the concept of work to an alien from another planet, what would you tell them?”
I would describe work as a complex entity, which comes in different forms. People’s concept of work is different and their manner of approach is different. The objective of work is satisfaction; because people want to satisfy their interest which can be materially or physically, these include food, money, rent and mortgage in exchange for
“Assessment 1 2008/2009 Semester B”
Date: 20th March 2009
1. “Provide a brief definition of the concept of an organization.” An organisation is a social arrangement, construct, a body or unit composed of two or more persons to achieve a specific objective on a relatively continuous basis by means of planned and coordinated activities. People interact with each other in a particular way and form relationships with suppliers, customers, clients and the community. The objectives involve use of human resources and inanimate resources in order to accomplish the aims of an organisation and provide satisfaction for its people.
2. “Detail the principal distinctions between manufacturing and service organizations.” • In manufacturing organisation, the goods can be serviced while in service organisation goods can not be serviced. • In manufacturing goods can be transported to the point of sale while in service organisation it is the transportation of information or the service provider. • In manufacturing few producers deal with customer whereas in service most producers deal with customers • The producer/manufacturing has more chances of replacing damaged goods than the service organisation, replacement is difficult. • In manufacturing goods can be stored while in service organisation services can not be stored, otherwise they become perishable resulting in waste.
3. “If you had to provide a brief but accurate definition of the concept of work to an alien from another planet, what would you tell them?”
I would describe work as a complex entity, which comes in different forms. People’s concept of work is different and their manner of approach is different. The objective of work is satisfaction; because people want to satisfy their interest which can be materially or physically, these include food, money, rent and mortgage in exchange for