CIS 114
Maria Uskova 12 December 2012 People Pleasing People…….Monical’s Way In 1959, the Monical Family started making pizzas in a small town called Tolono, Illinois. Very soon everyone in the town loved their recipe and the “Monical’s Family” became a hit. Thus, “Monical’s Pizza” was born. Today there are 66 Monical's Pizza restaurants located throughout central Illinois, with several franchise location in Indiana and Wisconsin. In an intensely competitive business environment, Monical’s pizza has managed not only to keep up, but outpace many if its larger competitors. There are 2 reasons for their record performance, People and Vision. Their Mission, “The family pleaser…People pleasing people”, is very simple.