Perfect Pizzeria
Perfect Pizzeria: The Not So Perfect Case Study
At Perfect Pizzeria in Southville, Illinois, the working culture is by far not perfect! It is an environment that lacks company dedication, effective management, and individual motivation. Although the company is the second-largest franchise of its chain and is flourishing, it appears that the rewards are not beneficial to the employees but only to the company.
The current system is such that each franchise is equipped with a manager who works under area supervision and is the only full time salaried employee, an assistant manager, a few night managers and roughly 18-20 other non-managerial employees all of whom work part-time with a minimum wage pay. Within this set the managers are relatively young and the non managerial employees are mostly college and high school students.
The problems that currently exist at Perfect Pizzeria are:
1) Managerial conditions:
a. No systematic criteria for the selection of managers
b. No formal training program for managers
c. No room for advancement beyond management unless the manager decides to invest in the corporation
d. The manager receives a bonus based on low percentage of wasted or unsold food
e. Assistant managers and night managers are not respected
f. Inability to effectively combat high percentage of waste without strict supervision or working in food preparation which was against company policy.
2) Employee conditions:
a. Lack of motivation
b. Compensate for low wages by over indulgence of free food allowance
c. High turnover rate due to availability of high application rates.
d. Employees are mostly college and high school students
e. Lack of respect for managers.
f. No incentive to increase motivation.
Organization Change:
Considering the problems stated above, Perfect Pizzeria should revamp its current system in order to enhance the corporate culture. First and foremost there is the utmost need for an official company documentation which
At Perfect Pizzeria in Southville, Illinois, the working culture is by far not perfect! It is an environment that lacks company dedication, effective management, and individual motivation. Although the company is the second-largest franchise of its chain and is flourishing, it appears that the rewards are not beneficial to the employees but only to the company.
The current system is such that each franchise is equipped with a manager who works under area supervision and is the only full time salaried employee, an assistant manager, a few night managers and roughly 18-20 other non-managerial employees all of whom work part-time with a minimum wage pay. Within this set the managers are relatively young and the non managerial employees are mostly college and high school students.
The problems that currently exist at Perfect Pizzeria are:
1) Managerial conditions:
a. No systematic criteria for the selection of managers
b. No formal training program for managers
c. No room for advancement beyond management unless the manager decides to invest in the corporation
d. The manager receives a bonus based on low percentage of wasted or unsold food
e. Assistant managers and night managers are not respected
f. Inability to effectively combat high percentage of waste without strict supervision or working in food preparation which was against company policy.
2) Employee conditions:
a. Lack of motivation
b. Compensate for low wages by over indulgence of free food allowance
c. High turnover rate due to availability of high application rates.
d. Employees are mostly college and high school students
e. Lack of respect for managers.
f. No incentive to increase motivation.
Organization Change:
Considering the problems stated above, Perfect Pizzeria should revamp its current system in order to enhance the corporate culture. First and foremost there is the utmost need for an official company documentation which