Part One - Communication
Are you able to listen attentively, without interruption to somebody with whom you disagree?
Yes No
Do you too frequently fail to speak up when you know you should say something?
Yes No
Do you sometimes say to yourself 'I know what I mean, but I can't explain it'?
Yes No
Do you take time to define the meaning of your most important words and phrases to ensure people understand exactly what you are saying?
Yes No
Part Two - Time Management Prioritization and Planning
Do you start so many tasks at once that you are forced to spread yourself too thinly and therefore make only minimal progress on them?
Yes No
Do you operate according to a written plan?
Yes No
Do you plan ahead more than one month?
Yes No
Do you know how to use decision matrix to organize priorities and make decisions?
Yes No
Part Three - Handling Conflict and Difficult People
When in a conflict situation, do you act calmly and carefully?
Yes No
When in a conflict situation, do you try and avoid saying anything for too long in the hope it will sort itself out?
Yes No
Do you know the difference between objective and subjective language?
Yes No