Personal Narrative: My Trip To Vegas

My husband and I decided to come to Vegas after a very long hiatus that included work stress and family stress. We would come to Vegas quite often in the past but unfortunately this year has been so hectic we were only able to do one trip thus far, We gamble a lot when in Vegas so we always get discounts offered to us by different hotels regularly. We decided to go with Ballys because its right in the center of the strip and you can’t really go wrong with any Cesars affiliated hotel right ? Wong !!!!!
This was an absolutely horrific experience. From the moment we checked in to the second we decided to leave I cannot express how utterly upset and disgusted I am with my experience at this hotel.
First off when we checked in and were walked up to our rooms by the bell hop which we thought
This is when I started getting very upset, Not only are the employees here not being accommodating but they are trying to charge us after they inconvenience us and not give us what we paid for. My husband and I decided there was very little we could do and then noticed that it was past 1:30 am. We decided to go to our friends hotel room who was staying at the Aria and crash with him. The next day when we returned to our room it was still extremely hot and the air conditioner was set to the high 40’s. At this point we knew we could not stand it any longer and called the front desk. My husband told them that we wanted to check out and we were going to call our credit card company and inform them that Ballys was trying to wrongfully charge us. This finally got the front desks attention. The said they would move us to another room free of charge but alas that room was really not any better. The safe did not work and we did not want to walk around the strip with a large chunk of cash on us