Power in organizations is basically the capacity to get things done. Pfeffer (1992, p.30) defines power as the “potential ability to influence behavior, to change the course of events, to overcome resistance, and to get people to do things they would not otherwise do.”…
Listening is the way we hear someone or something. Effective listening requires us to hear more of what someone is saying instead of just hearing what they are saying. When we are listening effectively, it means we are not letting anything distract us from paying attention to what the person is saying and understanding them verbally and nonverbally. Speaking in a way that one understands and making sure we are listening affectively will help the worker to better understand and able to help the client when needed.…
The constables failed to provide social services to Mr Moore as stipulated in the Missions and functions of NSWPF instead of arresting him for a minor offence (Police Act 1990, [NSW], s.6). Cappellazo (2016) also suggests it is critical to understand the “severity of their mental illness, the type of mental illness, and whether they are in therapy or are medicated.” This was not addressed by the constables, where they immediately reacted with force by pushing Mr Moore to the wall, and hastily arresting him. Additionally, Cappellazo (2016) acknowledges police use of force in these situations to be a result of minimal training and can often lead to escalating the problem. It is important that any one experiencing mental issues is supported in…
“Active Listening Skills” was the first article I found interesting. The article delivered a lot of very useful information that will help with assisting clients and develop a strong relationship. It is important that the client knows the person listening is paying attention and cares about what is being said. The article shows how important listening is and how to get the client to respond and freely and open up about very personal topics. As a professional, we must contribute to the conversation by facing the client, keeping eye contact, listening actively, and respond suitably. This article says we should use reflective listening, this will help get the client to respond more in depth.…
Child safety officers must communicate with individuals and families in crisis; good communication skills are essential to achieve the best possible outcomes within a range of challenging circumstances. Interpersonal skills of listening, questioning and feedback are crucial when working as a child safety officer as they allow the officer to clarify, gain knowledge and understand. Active listening allows the child safety officer to clarify the child’s needs with empathy; doing this builds a trusting relationship. The interpersonal skill of questioning further allows the child to gain knowledge, make decisions and effectively problem solve. Lastly, feedback allows the child safety officer to clarify understanding and encourage the child with…
Listening requires focus and attention, and failure to listen is one of the key causes of miscommunication (Sole, K. (Chapter 2, 2011).Making connections: Understanding interpersonal communication. San Diego, CA: Bridgepoint Education, Inc). I think at some point in time everyone has been guilty of believing that they knew someone better than they actually did. When we assume we know all there is to know about a friend or a loved one, I believe that we unknowingly stop listening to them. One perfect example of this would be my best friend Carla and I. Carla and I have known each other for many years, we were friends in High school, roommates in college and godparents to one another's children, so one would naturally think that we knew each other VERY well. One year for Carla's birthday she asked me to make her a cake, and obviously I agreed.…
Throughout the speeches both presidents get their audience’s attention by using first person singular, first person plural, and second person point of view. Jefferson uses first person singular in all the paragraphs, except 3 and 4 when he talks about the 13 principles the government should follow. He uses words like “I”, “me”, and “myself” to lay out his vision of America and the government. Kennedy on the other hand, uses first person singular to allude to his experience in combat. Jefferson doesn’t really use second person point of view, but he did at the end of paragraph 5 when he says, “your indulgence”, “your support”, and “your suffrage”. Kennedy is similar because he only uses second person once in the beginning and a lot in the last…
The first concept that I would like to discuss is, Peter Elbow’s Radical Idea. A Radical Idea is a novel idea, anything that goes against what we normally think. Also known as “going against the grain”. Whenever we are exposed to a radical idea we play one of two games. The first game is Doubting. Doubting is when you hear a radical idea and the first thing you want to do is smother it, get rid of it, or say no, not a good idea. The second game is Believing. During the Believing game a person hears an idea and you like it, and want to go along with it. You may believe the idea is crazy, but you are willing to go along with it, open minded. Both games are not good or bad but be aware…
Using power effectively is a learned skill that is not perfectly balanced as a science. When power is improperly manipulated, it can damage and discredit a manager's ability to influence its followers. Incorporating the correct power base for the appropriate situation takes time and energy to fully understand its repercussions.…
Although I like to think of myself as a good listener, I know at times I am a very impatient person and can be somewhat of a bad one. Not everyone can be good listeners all the time, with everything going on in our lives sometimes we just need to nod our heads at the non important things or answer “yes” without even knowing what were answering to. To be honest I probably use all of the negative listening types daily.…
Active listening is an essential component to effective communication. It is an interpersonal communication technique that is used throughout an array of occupations, particularly in Child Counseling. This essay will outline the definition of Active Listening, as well as explore the different techniques and purposes of the communication skill. The role of a Child Counselor and the importance of effective communication within the job will also be investigated and discussed throughout this essay. Finally, a personal reflection on previous communication experience, as well as my ability to be an effective communicator will be included. It is suggested throughout this essay that Active Listening is a fundamental skill required for effective communication within Child Counseling.…
With the assistance of the Homeland Security team, they played tag team with the interrogation process to see if they could break down the suspect. Both sides of the interrogator teams relied heavily on persuasion tactics. They played the good cop bad cop scenario, where one Narcotics officer appeared nice, while the Homeland Security employee appeared angry and threatening. They altered the suspect’s perceptions of the situation and its consequences by alternating tatics. The persuasion is difficult, for most of the suspects have a strong belief in maintaining their innocence or protecting their drug source.…
Welcome to WritePoint, the automated review system that recognizes errors most commonly made by university students in academic essays. The system embeds comments into your paper and suggests possible changes in grammar and style. Please evaluate each comment carefully to ensure that the suggested change is appropriate for your paper, but remember that your instructor's preferences for style and format prevail. You will also need to review your own citations and references since WritePoint capability in this area is limited. Thank you for using WritePoint.…
Influencing others isn’t luck or magic, it’s a science. There are proven ways to help make you more successful in this world, the principles of Influence book will move you toward profound personal change and act as a driving force for success. The author rigorously describes six weapons used to influence anyone and make negotiating a great deal easier. In this essay, I will examine four of the six weapons of Influence that portray how to become a skilled persuader, as well as give personal illustrations to better understand their meanings.…
Have you ever wondered are the members of a church are really listening to the message? If there was any other place where someone would be more focused I would think that it would be either at a church or at the doctor’s office. I have decided to take a look into the crowd of a church to see how the audience receives what could be a moving message. Something that should be life changing and you’ll find that for the most part, it is. As the doors open to the sanctuary there is a since of serenity and calm to the air although there is singing going on in preparation for the speaker of the hour. Many participants are making their last minute shuffles to get situated for a message to hopefully enrich their lives, faith, or even temporal situations.…