October 12,2010
PRASHANT JAYANTILAL PATEL 21-28,GOKUL ARCADE SWAMI NITYANAND ROAD VILE PARLE (EAST) MUMBAI-400057
Kind Attention: - MR.PRASHANT J PATEL,PROPRIETOR. Dear Sir/Ma’am,
Sub: NTU/Modem Return against surrendered X.25 leased lines.
The Exchange has successfully migrated all connectivities from X.25 network to IP Protocol. It has been observed that in case of few X.25 leased lines below mentioned activities are still pending from member end.
1) Modem return letter not collected by members from NSE. 2) Modem surrender acknowledgement letter not submitted by member to NSE.
The details regarding pending activities have been provided in the enclosed Annexure. We would like to inform you that Exchange is following up with MTNL for refund of these surrender cases. However, if modem is not submitted to MTNL, the refund will not be processed by them. Hence it is mandatory to return modem to MTNL.
Further, we wish to inform you that in case a member fails to submit modem to MTNL, appropriate charges (approximately between Rs,10,000/- to Rs.17,000/-) will be deducted from applicable refund if any. MTNL will close theses cases in their accounts and will not be considered for refund in future if modem will be submitted at a later date. In case, refund amount is less than applicable charges against NTU/Modem, MTNL will raise bills for these charges which will be required to be paid by the members.
In view of the above, you are requested to do the needful by October 29, 2010 failing which, MTNL will appropriate respective charges from applicable refund if any or alternatively a bill will be raised by MTNL for these charges. In case you have any further queries, clarifications etc. please contact Mr. Ameya Salvi/ Mr.Sarang Pandharkar /Ms. Genevieve Nathan on 022-26598277/022-26598276.
Annexure I- Modem return letter not collected by members from NSE. Sr. No 1 2 X.25 Leased line Id 14576 17570 Circuit Number of X.25 of