Porters five model

International Journal of Business and Social Science

Vol. 3 No. 21; November 2012

The Role of Emotional Intelligence on Job Performance

Mohmmad Shahhosseini
Department of Professional and Continuing Education
University Putra Malaysia
Malaysia
Abu Daud Silong
Department of Professional and Continuing Education
University Putra Malaysia
Malaysia
Ismi Arif Ismaill
Department of Professional and Continuing Education
University Putra Malaysia
Malaysia
Jegak nak Uli
Department of Professional and Continuing Education
University Putra Malaysia
Malaysia

Abstract
This article aims at investigating the effect of emotional intelligence on the job performance of the individuals from a theoretical viewpoint. More specifically, it embarks on the link between the nature of emotional intelligence and the job performance. Two variables are considered in this study: emotional intelligence and job performance. As such, this probe can a kind of help for managers and researchers to better realize the link between these two variables. It can also assist the organization practitioners to have a better understanding of the relationship between the mentioned factors.

Keywords: emotional intelligence, job performance
1-Introduction and statement of the problem
The recent years have witnessed the swift alteration towards the globalization and competitiveness among a handful of organizations. So, a new generation of competent officers should be employed by these organizations to tackle the shifts and competitiveness and contend with this situation. Human Resource Development (HRD) has a crucial role in the officers’ potentials to be developed and improved as its end is to concentrate on and develop the resources towards the equal triumph of persons and organizations brought by the individuals to the organizations. According to Swanson & Holton III, 2001, two hub threads of HRD comprise (1) the learning of individuals and organizations, and (2) the

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