Problem Solving Techniques

Problem Solving Techniques PSY/430 Problem Solving Techniques Problem solving techniques used when making group decisions. Identify the sources of conflict in learning team: competition, differences in objectives; values, attitudes, and perceptions: disagreements about member’s role requirements: work activities; and individual approaches: and breakdowns in communication. Analyze the conflict situation by answering the following questions: Who is in conflict? What is the source of conflict? What is the level of conflict? Develop a plan: avoidance, smoothing, compromise, collaboration, confrontation, appeals to super ordinate objectives, decision by a third party. Three techniques for involving groups in the decision making process: Brainstorming members of the group contribute ideas toward solving problems. The nominal group technique remove individual controlling the discussion, prepared to provide equal, dependent, and participation of all members. The Delphi technique the group leader distributes written questionnaires, equal contribution of all group members, even through the group members never meet. Problem solving techniques used on a daily basis. The first step is to Identify the problem and obtain all the facts: who, what, when, where, and why? What kind of problem it is? Brainstorm solutions, be resourceful, list all solutions, prioritize solutions strategies, and list the steps of the action plan that will solve the problem.

Team member C called me on 02/27/2010, stating I am the only member she has been able to contact. Member C Suggested we have a team meeting I agreed, C send email to all members suggesting a face-to-face meeting. The remaining three members’ responded saying they could not meet due to work schedule, medical and other reasons. Team member G self suggested that Team A meet at school on Thursdays night