1) The Facts and The Issue
2) Quality Assurance (QA):
a. What is QA and its benefits?
b. Choosing a suitable ISO.
3) Quality Assurance Proposal - ISO 22000:
a. Documentation of all processes:
i. Raw Materials ii. Manufacturing iii. Final Product Testing iv. Statistical Control
b. Personnel and Time
c. Internal Audits
d. External Audits
e. Projected Expenditure/ Budget
4) Making a decision – Proposal Logistics versus Proposal Potential
Section 1 – The Facts and The Issue
1) Medium sized local manufacturing company (Mango Pres Ltd) produces:
2) A range of preserved mango relishes.
3) The Issue: Mango Pres Ltd desires trade with a foreign company i.e. export to “Caribbean Sensations” European supermarket chain
4) Mango Pres Ltd approached our company “ASCAD Business Advising Services” to help facilitate the trade between them and Caribbean Sensations.
5) This transaction is one of foreign trade i.e. export => an ISO is needed
6) Requirements for trade between Mango Pres. Ltd and Caribbean Sensations:
i. European Law Requirement – Accurate labelling of:
i. Artificial food colorants ii. Preservatives in food ii. Caribbean Sensations requirement – Assurance of quality of products:
i. Ingredients/raw materials ii. Manufacturing/ Storage Process iii. Product itself
7) Quality – Exxon – Understanding the customer’s expectations, to agree on performance and value requirements, and providing products and services that meet the expectations 100% of the time.
8) Time frame – Shortest time possible
9) Cost – Medium sized company cannot afford a very expensive Quality Assurance Plan. The manufacturer has to be advised on how to proceed with obtaining the said requirements without having to put out a large capital for this assurance.
10) Implementation of the quality systems required versus the new systems potential benefits.
Section 2 – Quality Assurance (QA)
a) What is QA and how