Ans: The three phases of the behavioral viewpoint are early behaviorism, the human relations movement and behavioral science. The phase best illustrated in the article is Behaviorism which was pioneered by Follett, Mayo and Munsterberg who talked about how psychologist can identify the psychological conditions for employees to do their best work. In the article it talked about a boss who yells at workers, leaving them feeling powerless and constantly on edge, and sometimes reduced to tears when the explosion comes. One of Follett ideas in reference to behaviorism talked about how conflicts should …show more content…
Which one of the three parts of the definition for a learning organization and which one of the three key functions or roles managers play to build a learning organization are best illustrated in the article? Explain how you know.
Ans: The three parts of learning organization are Creating and acquiring knowledge, Transferring knowledge, and modifying behavior. The part of learning organization best illustrated in the article is Modifying behavior which reflects new knowledge. In the article different bosses shared examples of situations they had with their subordinates. They stated ways it could have been handled for a better outcome of the situation. The three key functions of roles managers play are build a commitment to learning, work to generate ideas with impact and work to generalize ideas with impact. You can work to generalize ideas with impact is best illustrated in the article; It talks about ways to create a climate which reduces conflict, increases communication, promotes teamwork, etc. The article talks about how managers can express their anger better without making their employees feel powerless. Ways to deal with anger and not suppress it because it causes the underlying problem to not be exposed and