Mark one answer by highlighting the letter marking your answer in red. ** Please answer all 50 questions
Example:
Problem solving occurs when a group
a. reaches a conclusion.
b. passes judgment on an issue under consideration.
c. develops a plan for reducing or eliminating the harmful effects of a problem.
d. chooses among alternatives.
e. analyzes the history, causes, and effects of a problem.
Multiple Choice
1. The members of a civic association's committee on community safety disagree on whether to install more expensive street lighting throughout the development. What type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive**
d. competitive
e. procedural
2. The members of a civic association committee charged with addressing safety issues in the community disagree over whether to begin by surveying residents about their safety concerns or to start by consulting local law enforcement for safety suggestions. What type of conflict is the group experiencing?
a. affective
b. collaborative
c. substantive
d. competitive
e. procedural**
3. Joe gets angry with Delores during a committee meeting because she interrupts his remarks and suggests that his ideas are a waste of time. What type of conflict is occurring in this situation?
a. affective**
b. collaborative
c. substantive
d. competitive
e. procedural
4. Attribution Theory is useful in explaining the sources of group conflict. All of the following answers are examples of how attributions can prompt anger among group members EXCEPT
a. What other members do seems abnormal.
b. What other members do seems unfair.
c. What other members do seems to constrain what I want to do.
d. What other members do seems intended to harm me or others.
e. What other members do seems to reflect member needs.**
5. Which of the following statements characterizes constructive conflict?
a. Members focus on the issues.**