Conflict Management Plan
1. Identify the available conflict management strategies and their strengths and weaknesses.
Strategy
Strengths
Weaknesses
Cross train all staff
Once all staff is cross trained, separate Dan and Clyde
Everyone is not able to remember everything when being cross trained
Conduct a meeting with Dan and Clyde
Dan and Clyde can talk about their problems with each other and gives me a better clarification of what’s going on
It could make things worse
Team building project
It could build them closer together and they can put their differences aside to get the work done
Everything can just fall apart and they can get absolutely nothing done
Threaten Dan and Clyde that they will lose their job if they don’t solve their differences
They will still be able to work together knowing that if they don’t their job will be at risk
Dan or Clyde might quit
Set the standards
Everyone will know what is expected of them so no one can be blamed for another person’s mishaps
It could cause production to slow down if there are other employees who work at a faster pace
2. Which of the available conflict management strategies is most appropriate for the current situation with Clyde and Dan? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.
The available management strategy that I think is more appropriate for the current situation with Dan and Clyde would be the team building project. They have to learn how to trust each other. For them learning how to trust each other is not only beneficial for them, but for the company as well. Once they gain the trust in each other, everything will run smoothly and also once they gain that trust in one another, they should also be able to communicate better. So, the next time it may happen, they will be able to confront each other instead of going