qcf level 5 Health and social care 510
Lead and manage a team within a health and social care setting
Outcome 1
Understand the features of effective team performance within health and social care setting.
1.1 Explain the features of effective team performance
I work closely with my team ensuring that all staff are treated with respect and encouraging them to develop their own skills and knowledge whilst sharing their experiences with colleagues.
I believe that I lead by example and that this sets a standard of positive leadership resulting in the staff feeling that that they can trust me as a manager, therefore creating a good working atmosphere that brings our team together resulting in high performance standards.
As a senior care coordinator I carry out staff supervision and appraisal along with observations and this allows me to get to know and understand my staff and recognise their strengths and weaknesses, not only does this allow me to use their skills to the advantage of the team but also to work with the staff to identify and agree on areas of improvement be it through training or further experience. This improves staff confidence and gives them a sense of pride in their work.
I have always been a very open manager and am honest with my staff within my own limitations as to the development of the service or if there have been any areas of concern. Good communication within a team is essential to its success, this allows us to discuss any issues and concerns in an open and honest manner and hopefully find an agreeable solution.
As a manager I have found it to be effective to reflect and review performance regularly, be it through staff appraisal, team meetings or in my everyday work to ensure that our practise is as possible discussing any changes and agreeing a course of action.
1.2 Identify the challenges experienced by developing teams.
One theory around the challenges that a team face as they develop is the theory developed by Brian Tuckman, this describes the pathway taken as
Outcome 1
Understand the features of effective team performance within health and social care setting.
1.1 Explain the features of effective team performance
I work closely with my team ensuring that all staff are treated with respect and encouraging them to develop their own skills and knowledge whilst sharing their experiences with colleagues.
I believe that I lead by example and that this sets a standard of positive leadership resulting in the staff feeling that that they can trust me as a manager, therefore creating a good working atmosphere that brings our team together resulting in high performance standards.
As a senior care coordinator I carry out staff supervision and appraisal along with observations and this allows me to get to know and understand my staff and recognise their strengths and weaknesses, not only does this allow me to use their skills to the advantage of the team but also to work with the staff to identify and agree on areas of improvement be it through training or further experience. This improves staff confidence and gives them a sense of pride in their work.
I have always been a very open manager and am honest with my staff within my own limitations as to the development of the service or if there have been any areas of concern. Good communication within a team is essential to its success, this allows us to discuss any issues and concerns in an open and honest manner and hopefully find an agreeable solution.
As a manager I have found it to be effective to reflect and review performance regularly, be it through staff appraisal, team meetings or in my everyday work to ensure that our practise is as possible discussing any changes and agreeing a course of action.
1.2 Identify the challenges experienced by developing teams.
One theory around the challenges that a team face as they develop is the theory developed by Brian Tuckman, this describes the pathway taken as