Unit 301 Task A
Identify four different reasons why people communicate.
1Expresing and sharing ideas,needs and wishes.
2.Obtaining and receiving information.
3.Forming relationships. Two – way communication is required to form relationships and establish the boundaries .
4.Getting to know each other. Getting to know people by listening and talking to them enable to develop an understanding which will lead to stronger relationship in longer term.
Explain how effective communication can affect relationships in an adult social care setting between:
Colleagues and other professionals:
Effective communication in an adult social care setting between colleges and other professional is very important and have significant affect on service providing by them. Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service.
2
Individuals using the service and their carers:
Effective communication between individuals using the service and their carers is important to develop understanding of the needs of the individuals, to enable carers to provide the support the clients require and improve the quality of the service. Respect to each other can be developed thought communication. When individuals and workers communicate effectively and appropriately relationship are developed and trust is establish.
Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Method How effective is this method
1.Asking the individuals
2.Observing the Individuals.
3.Seeking information from the individual's care plans,communication files,other professionals.