Qcf 5 Unit 501
Learning outcome 1
1. Be able to address the range of communication requirements in own role
The learner can:
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
Learning outcome 2
2. Be able to improve communication systems and practices that support positive outcomes for individuals
The learner can:
2.1 Monitor the effectiveness of communication systems and practices
2.2 Evaluate the effectiveness of existing communication systems and practices.
2.3 Propose improvements to communication systems and practices to address any shortcomings
2.4 Lead the implementation of revised communication systems and practices.
Learning outcome 3
3. Be able to improve communication systems to support partnership working
The learner can:
3.1 Use communication systems to promote partnership working
3.2 Compare the effectiveness of different communications systems for partnership working
3.3 Propose improvements to communication systems for partnership working
Learning outcome 4
4. Be able to use systems for effective information management
The learner can:
4.1 Explain legal and ethical tensions between maintaining confidentiality and sharing information
4.2 Analyse the essential features of information sharing agreements within and between organisations
4.3 Demonstrate use of information management systems that meet legal and ethical requirements
Your assessor will ask you to complete workbooks, essays etc to cover each unit of this award, which will differ, depending on which awarding body is being used. Therefore, the guidance answers enclosed are based on the ‘outcomes’ for each unit, which will support your knowledge, and
1. Be able to address the range of communication requirements in own role
The learner can:
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
Learning outcome 2
2. Be able to improve communication systems and practices that support positive outcomes for individuals
The learner can:
2.1 Monitor the effectiveness of communication systems and practices
2.2 Evaluate the effectiveness of existing communication systems and practices.
2.3 Propose improvements to communication systems and practices to address any shortcomings
2.4 Lead the implementation of revised communication systems and practices.
Learning outcome 3
3. Be able to improve communication systems to support partnership working
The learner can:
3.1 Use communication systems to promote partnership working
3.2 Compare the effectiveness of different communications systems for partnership working
3.3 Propose improvements to communication systems for partnership working
Learning outcome 4
4. Be able to use systems for effective information management
The learner can:
4.1 Explain legal and ethical tensions between maintaining confidentiality and sharing information
4.2 Analyse the essential features of information sharing agreements within and between organisations
4.3 Demonstrate use of information management systems that meet legal and ethical requirements
Your assessor will ask you to complete workbooks, essays etc to cover each unit of this award, which will differ, depending on which awarding body is being used. Therefore, the guidance answers enclosed are based on the ‘outcomes’ for each unit, which will support your knowledge, and