QHT1 Task 4 Johnloyd 123114
John Loyd
Student ID 000329013
QHT1 Task 4
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the company.
Personal Barriers: The first kind of barrier that can impede business operations are personal barriers. One of the personal barriers that come into play are perception differences. People of many different backgrounds and perceptions exist in any given workplace. For that reason it is important for a manager to understand how to deal with the personal barriers that different employees may have to communicating. Different communication barriers have different solutions. Sometimes a sender of a message may not be able to communicate with the receiver what he or she is trying to say. Sometimes the receiver of the message has a different way of perceiving information and will interpret what is being said differently than it is meant. One of the best ways to avoid this occurrence is for the sender to ask the receiver questions to make sure that the receiver understands what the sender is trying to say.
While perception barriers can stop communications from being understood fully, listening barriers can also disrupt the transmission of a message. If the receiver does not have any listening skills, the sender will be unable to effectively send the needed information. Those who have poor listening skills will often
Student ID 000329013
QHT1 Task 4
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the company.
Personal Barriers: The first kind of barrier that can impede business operations are personal barriers. One of the personal barriers that come into play are perception differences. People of many different backgrounds and perceptions exist in any given workplace. For that reason it is important for a manager to understand how to deal with the personal barriers that different employees may have to communicating. Different communication barriers have different solutions. Sometimes a sender of a message may not be able to communicate with the receiver what he or she is trying to say. Sometimes the receiver of the message has a different way of perceiving information and will interpret what is being said differently than it is meant. One of the best ways to avoid this occurrence is for the sender to ask the receiver questions to make sure that the receiver understands what the sender is trying to say.
While perception barriers can stop communications from being understood fully, listening barriers can also disrupt the transmission of a message. If the receiver does not have any listening skills, the sender will be unable to effectively send the needed information. Those who have poor listening skills will often