Preview

Questions On Interpersonal Management

Good Essays
Open Document
Open Document
954 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Questions On Interpersonal Management
1.You did not receive your promotion which you were eligible for. Adding on to that your subordinate has been promoted. You are frustrated and upset.What will you do?

a. Identify performance gaps and work on them
b. Discuss with your superior and ask him for reconsidering his decision
c. Escalate this matter to top management to seek justice
d. Resign to the decision and look for a job else where

2. Post-merger of two automobilecompanies, thousands of employees wereexpected to lose their jobs. You are the Industrial Relations Manager of the company, and you were instructed to convey to theworkmen the decision of the management. How will you convey the message?

a. Tell them about the poor upcoming economic scenario and tell them you have
…show more content…
Tell her that such conduct is common in most organizations and she should ignore it.
c. Suggest that she undertake a behavioural training to learn interpersonal abilities.
d. Empathize with her and help her make sense of approaches to get others to work with her.

9. Picture yourself as an insurance sales representative offering insurance policies. You approach various potential customers who bang the door on your face and decline to buy the policies. What will you do?

a. Put blame on yourself and stop work for the day.
b. Reassess your capacities as an insurance salesperson.
c. Tune out with creative strategies to overcome such circumstances in future.
d. Contact the customers again some other day.

10. Today morning an old man was driving his old Fiat car on the wrong side with his little grandson on his lap. He was too careless, making it impossible to switch on the indicator before turning the car and in the process dashed onto the bonnet of Maruti Car which you were driving. What will you do now ?

a. Just grin at the old man and request that he be thankful to God for his grandson, who was safe.
b. Get irritated at the old man, yell at him and demand compensation for the harm.
c. Give the old man a long lecture on how to drive

You May Also Find These Documents Helpful

  • Satisfactory Essays

    memo 2 Weymouth steel

    • 387 Words
    • 2 Pages

    Obviously, that we have to use more than one of the ways of communication and styles of leadership. Firstly, to inform your staff you should make a special meeting for employees who will be dismissed with the management team as soon as possible. Also you should do A special bulletin with the reasons of dismiss, because employees will have much questions. This bulletin should be signed by Carl Weymouth, Chairman of the Board. Moreover I suppose that managers should use many psychological ways for informing and help employees to find new job or to give them the best recommendations. Furthermore this group of employees should be informed about previous measures for reducing costs. And to make a personal (individual) consultation with employees who need in it.…

    • 387 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    4. In a bad-news message to a superior, you should describe what led to the problem:…

    • 720 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Unit 9

    • 501 Words
    • 3 Pages

    communication is to inform the managers of what is required to lead this change and to gain their…

    • 501 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    DIPLOMA COUNSELLING

    • 1481 Words
    • 6 Pages

    You decide that Cognitive Behavioural Therapy….changing the way she thinks to change her feelings and then her behaviour is probably the best way to go.…

    • 1481 Words
    • 6 Pages
    Good Essays
  • Better Essays

    Dismissal Meeting

    • 2365 Words
    • 8 Pages

    Propose three (3) ways that a manager can cope with any negative emotions that may accompany an employee layoff.…

    • 2365 Words
    • 8 Pages
    Better Essays
  • Good Essays

    M2 To asses the role of effective communication and interpersonal interaction in a health and social care context, I will demonstrate this scenario concerning working with individuals who suffer from dementia within a care home. The first step in tackling such a situation is being able to understand and asses the needs involved for the individual who has dementia. Being well aware of the challenges laid ahead for their care is essential. Another aspect that is vital is that staff are fully qualified and trained to the highest standard to assist in effective communication and cooperation.…

    • 953 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Medisys Case

    • 4339 Words
    • 18 Pages

    get the bosses involved. How else could she get her colleagues to do the right thing for the…

    • 4339 Words
    • 18 Pages
    Powerful Essays
  • Good Essays

    Disclosing patient information to a third party, without a patient’s consent or a court order is considered a breach of confidentiality. Legal liability for a breach of confidentiality covers a broader spectrum than ethical guidelines, which lend to doing what is morally right. Confidentiality in nursing comes with an ethical need for creating rapport with patients. Trust established facilitates increased communication and comfort for discussing personal information. There are some exceptions in terms of patient confidentiality; they are ethically and legally justified as a result of social considerations that are overriding. For example, exceptions are made upon reasonable doubt that patients are a danger to themselves or to another. Similarly, professionals are obligated to report suspected child abuse to authorities (Maradiegue, 2003). There are some laws in the United States where it is required to report particular infectious diseases, in efforts to protect community health. (Nathanson, 2000).…

    • 683 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Accident injury Policy

    • 333 Words
    • 1 Page

    I will assess the situation and the extent of the injuries, if necessary I will contact medical support or ambulance.…

    • 333 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Learning Teams

    • 804 Words
    • 4 Pages

    2. Describe how your selected organizations communication policies, or lack thereof, affect its ability to deal with the selected change or challenge.…

    • 804 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Situational Factors

    • 461 Words
    • 2 Pages

    If she is unable to deal and/or handle the situation properly; then ask for the manager so that he or she can provide assistance in reference to customer service.…

    • 461 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Hyden Case Study

    • 586 Words
    • 3 Pages

    1. Analyse the problems in this case in terms of what you know about workplace emotions and attitudes.…

    • 586 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Whistleblowing

    • 609 Words
    • 3 Pages

    Definition: Whistleblowing occurs when a member of an organization goes outside of the normal lines of authority in order to accuse the organization (or key personnel) of wrongdoing.…

    • 609 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    1. You work for an organisation that does not actively encourage its employees to participate in decision-making processes, and to assume responsibility and exercise initiative as appropriate. What would you say to convince the organisation’s management that they should actively encourage employees to assume responsibility and initiative? Write a transcript of what you would say.…

    • 3829 Words
    • 12 Pages
    Powerful Essays
  • Satisfactory Essays

    Boise Automation Canada Ltd is the Canadian arm of Boise Corporation Inc., multinational manufacturer of electrical and electronic equipment…

    • 755 Words
    • 4 Pages
    Satisfactory Essays