Recersch Proposal
Recruitment and Selection Case Study : 28th July 2010
Tel-Comm-Tek Case Study
(ref: Daniels et al, 2009. International Business: Environments & Operations, Pearson, chapter 20 Human Resource Management.)
Tel-Comm-Tek (TCT) manufactures a variety of small office equipment such as copying machines, dictation units, laser printers, and paper shredders. The company is headquartered in the U.S., but has an Indian subsidiary. Mark Hopkins, the managing director of TCT’s Indian subsidiary, has just resigned and needs to be replaced. Six candidates have been identified as possibilities to fill the position. Due to plans for the construction of a factory in Bengaluru, the new director will need to have manufacturing experience as well as the ability to function effectively in other aspects of the position. _________________________
QUESTIONS
1. Which candidate should the committee nominate for the assignment? Why? There are a number of good candidates for the position. Depending upon the firm’s HR philosophy, different candidates could be viewed as the best choice. The best candidate from an ethnocentric point of view is either Tom Wallace or Brett Harrison. Wallace has the edge over Harrison due to his longer tenure with TCT and relevant experience with a similar operation in the U.S. From a polycentric approach, Saumitra Chakraborty would be the best selection. Although young, he is well connected with the local business community and would be best able to integrate TCT’s operations into the local situation. From a geocentric perspective, Jalan Bukit Seng is a good fit. He has a broad multicultural background and experience managing a similar operation successfully in Malaysia. It is critical that TCT have a person with line experience in the position to assure product quality and to control costs. Tom Wallace has that experience and would be able to manage the companies operations well. A case could be argued for a number of the candidates.
Tel-Comm-Tek Case Study
(ref: Daniels et al, 2009. International Business: Environments & Operations, Pearson, chapter 20 Human Resource Management.)
Tel-Comm-Tek (TCT) manufactures a variety of small office equipment such as copying machines, dictation units, laser printers, and paper shredders. The company is headquartered in the U.S., but has an Indian subsidiary. Mark Hopkins, the managing director of TCT’s Indian subsidiary, has just resigned and needs to be replaced. Six candidates have been identified as possibilities to fill the position. Due to plans for the construction of a factory in Bengaluru, the new director will need to have manufacturing experience as well as the ability to function effectively in other aspects of the position. _________________________
QUESTIONS
1. Which candidate should the committee nominate for the assignment? Why? There are a number of good candidates for the position. Depending upon the firm’s HR philosophy, different candidates could be viewed as the best choice. The best candidate from an ethnocentric point of view is either Tom Wallace or Brett Harrison. Wallace has the edge over Harrison due to his longer tenure with TCT and relevant experience with a similar operation in the U.S. From a polycentric approach, Saumitra Chakraborty would be the best selection. Although young, he is well connected with the local business community and would be best able to integrate TCT’s operations into the local situation. From a geocentric perspective, Jalan Bukit Seng is a good fit. He has a broad multicultural background and experience managing a similar operation successfully in Malaysia. It is critical that TCT have a person with line experience in the position to assure product quality and to control costs. Tom Wallace has that experience and would be able to manage the companies operations well. A case could be argued for a number of the candidates.