- Job Analysis: The definition of a sales position in terms of specific roles or activities to be performed along with the determination of personal qualifications suitable for the job. Choosing the best person for a job from a field of applicants.
- Job Description: A written statement listing the elements of a particular job or occupation, e.g., purpose, duties, equipment used, qualifications, training, physical and mental demands, working conditions, etc. Word picture of the job.
- Person Specification: Shows a profile of the type of person needed to do a specific job. Broken down into qualities that are essential and desirable.
§ Job Description:
· Job title
· Responsible to
· Responsible for
· Position in organization
§ Person Specification:
· Qualifications
· Personal skills
· Characteristics
· Job skills
· Work Experience
· Internal Recruitment: Recruiting a new employee
· External Recruitment: Appointing an employee from within an organization
§ Internal Advantages +
· Less expensive
· Worker is a 'known quantity', ability and character is known
· Shorter induction period
· Motivate employees if they see promotion opportunities
· Quicker process
§ Internal Disadvantages -
· Still leaves a vacancy in the organization
§ External recruitment
· Headhunters: Private organizations who are paid to approach a worker in another business
· Private Employment Agency: Workers register with this agency when they are looking for a job
· Government Job Centers: State funded employment organizations
· Universities/Colleges: The 'milk round' in the UK involves employers interviewing students at college
· Careers Service: government funded careers advice agencies
· Government Funded Training Schemes: Training is provided for long term unemployment with the option for the employer of recruiting permanently
· Advertising: National press, local press, international or industry