Reflection Paper on Organization Behavior
kiwiberry2900 3/9/2013 MGMT 541
Self-reflection paper
Motivation
Motivation represents psychological processes that cause arousal, direction, and persistence of voluntary actions that are goal directed. There are substantial positive relations between job characteristics, satisfaction, and motivation. Job characteristics of Variety and Task Significance were found to be particularly important to employee satisfaction and motivation. These are examples that almost everyone will encounter in real life: Job design and job enrichment
My work experience when I was in Shanghai was with the Taxation Bureau. Initially I was assigned general work in the department such as doing tax registration for the new companies and I wasn’t motivated. The job was simple, just checking and cataloging all of the documents that the company representatives provided, and giving them the application forms. I also answered related questions and followed up after the companies with the tax license were sanctioned. At this job position, the skill varieties were very limited. The routine work was just following the rules and did not need any professional judgment. After a month or so, I felt bored. Besides the skill variety, the job also lacked autonomy. Sometimes I just went out for some reason, probably there were several company representatives were waiting for me, while other time there is nobody show up in a whole day. As a young woman, I can’t further myself in the job, anyone can do it. I had no progress, no satisfaction about the job and no intrinsic motivation. Although the tasks were significant to the whole bureau, it is hard to see our bigger function of the organization. In the end, after I
Self-reflection paper
Motivation
Motivation represents psychological processes that cause arousal, direction, and persistence of voluntary actions that are goal directed. There are substantial positive relations between job characteristics, satisfaction, and motivation. Job characteristics of Variety and Task Significance were found to be particularly important to employee satisfaction and motivation. These are examples that almost everyone will encounter in real life: Job design and job enrichment
My work experience when I was in Shanghai was with the Taxation Bureau. Initially I was assigned general work in the department such as doing tax registration for the new companies and I wasn’t motivated. The job was simple, just checking and cataloging all of the documents that the company representatives provided, and giving them the application forms. I also answered related questions and followed up after the companies with the tax license were sanctioned. At this job position, the skill varieties were very limited. The routine work was just following the rules and did not need any professional judgment. After a month or so, I felt bored. Besides the skill variety, the job also lacked autonomy. Sometimes I just went out for some reason, probably there were several company representatives were waiting for me, while other time there is nobody show up in a whole day. As a young woman, I can’t further myself in the job, anyone can do it. I had no progress, no satisfaction about the job and no intrinsic motivation. Although the tasks were significant to the whole bureau, it is hard to see our bigger function of the organization. In the end, after I
Bibliography: Kreitner, Robert, and Angelo Kinicki. Organizational Behavior. Boston, MA: Irwin/McGraw- Hill, 1998. Print. "Equity Theory of Motivation." Equity Theory of Motivation. N.p., n.d. Web. 09 Mar. 2013. "Welcome to Shanghai Municipal Office of State Administration of Taxation." Shanghai Municipal Office of State Administration of Taxation. N.p., n.d. Web. 09 Mar. 2013. W. Chan Kim. "Fair Process Managing in the Knowledge Economy." (n.d.): n. pag. Web.