Write your report.
Name: xxx
Modern Clothing
Report on the loss for the last two months
Terms of Reference
To investigate on the loss and to make appropriate recommendations as requested by Miss Jane Law, Area Manage on 1 February 2013.
Procedure 1. An interview was held with some of the staff. 2. Online question polls were sent to subscribe customers.
Findings
1. An opening of a rival store selling cut price items was in a better trading position. 2. The recent designation of the road outside the store as a no parking zone had caused inconvenience to the customers. 3. There was a rapid turnover of young inexperienced staff.
Conclusions
1. Customers went to the rival store because it was cheaper. 2. Customers went to other store due to lack of parking. 3. Staff could have been unhappy with their salary.
Recommendations 1. The price for the clothing should be reduced to a reasonable rate. 2. Find a location where our customers can park. 3. Salary could be adjusted and more experienced staff should be hired.
William Kam
William Kam
Store Manager
WK/KW