MI LẤY Ở ĐÂU RA ĐÂY
• My name: Nguyen Nguyen Hong Phuc • Date of birth: December 20th,1991 • Class: K15NAD1 • Foreign Language Department • Student Code: 152624412 • My email: phucnguyen2031@gmail.com • My mobile phone: 0903.487184 • Internship place: HAGL Plaza Hotel Danang Address: 01 Nguyen Van Linh Street, Danang Telephone: 05113.222.3344 – 05113.222.3355 • Supervisor in hotel: Tang Thien Vu • Telephone: 0905.597725 • Supervisor in university: Le Thi Thanh Yen • Telephone: 0982.718601
ACKNOWLEDGEMENT
Tran CaoVan Street,
Thanh Khe District, Danang city
February 21st, 2013
Dear teacher of Duy Tan University.
Dear director and staff of HAGL Plaza Hotel Danang.
First of all, I would like to show my thankfulness to teachers who taught me in the past time. I also would like to thank Ms. Le Thi Thanh Yen who instructed me in the last internship time.
Besides, I also would like to thank the Director and staff of HAGL Plaza Hotel who is very enthusiastic to help me in this internship perfectly. They instruct me a lot and I can learn many skills in the receptionist job.
And finally, I am very grateful to my family and my friends who help me a lot in this time.
Thanks for all!
THE INTRODUCTION In all of our current country’s industries, tourism is one of the most important industries and it has many great effects to Viet Nam’s economic development. Especially, in the period of socioeconomic innovation, with the great leap of science and technology revolution, the more living standard develop, the more human’s need increase. People’s demand is gradually becoming variety, so they want to come in for many different services. Of course, travel is one of the essential demands in their life. They will have a chance to visit many attractive places, to relax them after working a long time, and to learn about some