Kiran Iyer
Roll Number – 32
MMM Batch-1 JBIMS
Question 1 – Make up 3 different situations in which Motivation to work could be an independent, intervening and a moderating variable.
Example of Motivation as Independent variable:
“At a call centre, quality of solution provided to a inbound customer is dependent on the level of motivation & know how of the call centre employee responding to the call”
Dependent variable - Quality of solution provided.
Independent variable - Motivation & Knowledge
Intervening variable Moderating variable Example of Motivation as Intervening variable:
“Induction & training programs motivate employees to perform better. If all the employees follow the training modules as per the programs the productivity will be at a standard in terms of quality.”
Dependent variable – perform better
Independent variable - Induction & training programs & modules
Intervening variable - Level of Motivation
Moderating variable –
Example of Motivation as Moderating variable:
“People are de-motivated to consume alcohol knowing the consequence that it damages the liver leads to liver cirrhosis. Perhaps behavioral therapy works better for males and cognitive therapy works better for females”
Dependent variable – liver cirrhosis
Independent variable – Consumption of alcohol
Intervening variable – Damage to lever
Moderating variable - Gender
Question 2 – List and label variables in the following situation and explain the relationship among the variables.
Failure to follow accounting principles causes immense confusion which in turn creates a number of problems for the organization. Those with vast experience in bookkeeping however are able to avoid the problems by taking timely corrective action.
Independent variable - Accounting Principles
Dependent variable - confusion & problems for organisation Moderating - Vast experience in Book keeping Intervening variable - Timely corrective actions
Question 3 – List