HCS/235
Paige R Smith
Leeann Beauvais is the youngest and newest PhD pharmacist in our pharmacy, it is for this reason I choose to interview her. She is responsible for checking medications for drug interactions, correct data entry, counseling patients, maintaining a correct narcotic inventory, interacting with doctors’ offices on behalf of patients to obtain new prescriptions or for medication therapy management. Some of her interpersonal job duties include the management of technicians, and delegate work load within the pharmacy environment when needed due to increased need in an area, and most importantly how to balance an regulate the corporate aspects and responsibilities of her positions …show more content…
Counseling occurs mostly on new prescriptions and over the counter medications. Customers are concerned about when to take medications, how to take the medications; for example with or without food to buffer against stomach upset. When counseling is being sought for over the counter medications, the pharmacist must ask what the most prominent symptoms are and what other medications the patient may be on before making a recommendation. According to the interview with Leeann the most important attributes for success as a retail pharmacist when giving advice to customers in regards to over the counter medications are the following. If you are questioning yourself in regards to an answer about a medication do not be afraid to let the patient know you need to reference the answer before giving it; you cannot remember everything. Also, there may not be a recommendation for every patient based upon symptoms and age. If you feel that there is no appropriate medicine that will assist the patient do not feel pressured into providing the patient with an answer simply tell them there is nothing that can help them with their particular